Branch Manager

Capco Crane & Hoist, Inc.; Peoria (IL); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Health plans

Dental plans

401K

Yearly bonuses

Job summary

Capco Crane & Hoist, Inc. is seeking a Branch Manager to lead and grow the Peoria, IL branch within the Service team. The role focuses on revenue growth, operational excellence, and developing a high-performance culture.

The Branch Manager will drive profitability, manage daily branch operations, and work with sales and leadership to meet financial targets while ensuring safety and quality in service delivery.

Qualifications

• Bachelor’s degree in business, operations, or related field, or equivalent experience.
• Proven track record in branch leadership and revenue growth.
• Strong communication and team development skills.

Responsibilities

• Manage branch operations and uphold a strong safety culture, including monthly safety meetings.
• Achieve operational targets, budget goals, and profitability through P&L analysis and inventory management.
• Drive customer satisfaction by partnering with the sales team and maintaining high service standards with top customers and prospects.
• Conduct monthly branch operations meetings to ensure accountability for goals and objectives.
• Provide input to company leadership on branch growth strategies and operational performance.
• Lead, mentor, and develop team members through performance management, training, and coaching.
• Serve as the point of contact for facility, vehicle, and equipment maintenance.
• Maintain and expand technical and professional knowledge through workshops, networking, and industry associations.
• Meet operational goals and targets while monitoring performance metrics.
• Oversee daily activities of the operations and service teams.
• Provide ongoing training to enhance staff capabilities and service delivery.
• Build strong customer relationships by understanding key accounts and their needs.
• Sales management of the local team. Holding them accountable for quote, order and sales targets.

Skills

Leadership

P&L management

Sales coordination

Team development

Communication

Office software

Education

Bachelor’s degree in business, operations, or related field, or equivalent work experience

Job description

Welcome to the Career Center at Capco Crane & Hoist, Inc. To give you some information about our values, our culture and our career opportunities browse through our site and find out what we are all about. We provide superior services and products by hiring the best people. Our continued rapid growth demands that we add more employees to keep expanding. If you can help us deliver quality services and products, we offer tremendous career opportunities for employees. You will join a hard-working group of people who are totally committed to giving our customers great service.

Current Job OpeningsCapco Crane is a leading manufacturer of overhead bridge cranes for a long and growing list of businesses across New England. We are actively seeking candidates capable of the precision, expertise, and professionalism that Capco Crane has built its reputation on. A career at Capco Crane & Hoist includes great health and dental plans, paid holidays and vacations, a 401K, and yearly performance based bonuses. If you are applying for a welding or electrician position, you must have the appropriate certification and/or licensure Capco Crane & Hoist is currently hiring for the following positions:

• great health and dental plans
• paid holidays and vacations
• a 401K
• yearly performance based bonuses

Lift Solutions delivers end-to-end industrial lifting solutions, including OSHA compliance inspections, crane equipment, aftermarket services, and parts for overhead cranes and other lifting and rigging equipment. We are dedicated to driving progress, efficiency, and safety—ensuring every industry benefits from our expertise, state-of-the-art technology, and unwavering commitment to sustainability.

We are seeking a Branch Manager to lead and grow our Peoria, IL branch within the Service team. This is a critical leadership role focused on revenue growth, operational excellence, and building a high-performance culture.

Position Summary

The Branch Manager is responsible for growing revenues and profits of the Peoria branch while fostering a culture of safety, quality, service, and customer satisfaction. This role collaborates with operations, sales, and leadership to achieve financial and operational objectives while leading, coaching, and developing the branch team.

Duties & Responsibilities

• Manage branch operations and uphold a strong safety culture, including monthly safety meetings.
• Achieve operational targets, budget goals, and profitability through careful P&L analysis and inventory management.
• Drive customer satisfaction by partnering with the sales team and maintaining high service standards with top customers and prospects.
• Conduct monthly branch operations meetings to ensure accountability for goals and objectives.
• Provide input to company leadership on branch growth strategies and operational performance.
• Lead, mentor, and develop team members through performance management, training, and coaching.
• Serve as the point of contact for facility, vehicle, and equipment maintenance.
• Maintain and expand technical and professional knowledge through workshops, networking, and industry associations.
• Meet operational goals and targets while monitoring performance metrics.
• Oversee daily activities of the operations and service teams.
• Provide ongoing training to enhance staff capabilities and service delivery.
• Build strong customer relationships by understanding key accounts and their needs.
• Sales management of the local team. Holding them accountable for quote, order and sales targets.

Education & Experience

• Bachelor’s degree in business, Operations, or related field, or equivalent work experience.

Qualifications

• Results-driven and goal-oriented with a proven track record of meeting or exceeding operational and profit goals.
• Strong leadership and decision-making skills.
• Skilled in recruiting, interviewing, hiring, and training.
• Effective communicator and critical thinker.
• Proficient with Microsoft Office and Google Workspace.