PeopleSoft Payroll Lead | AMS & Incident Expert

IBM; Boston (MA); Hybrid; USD 107,000 - 138,000; Full time

Job summary

IBM Consulting seeks a seasoned Technical Application Manager to lead ongoing support and enhancements of PeopleSoft Payroll within an AMS environment. You will own payroll incidents end-to-end, manage changes, patches, and integrations, and partner with analysts and engineers to ensure accurate pay runs.

The role requires deep PeopleSoft Payroll experience, strong leadership, and a focus on compliance and high-availability operations across pay cycles and GL interfaces.

Qualifications

• 7–10+ years of progressive experience with PeopleSoft HCM applications.
• Hands-on Payroll expertise and knowledge of General Ledger, Time and Labor.
• Experience supporting payroll applications, ideally within an AMS environment.
• Strong analytical, critical thinking, and problem-solving abilities.

Responsibilities

• Serve as the primary contact for PeopleSoft Payroll incidents and escalations.
• Coordinate payroll application changes, patches, migrations, and maintenance.
• Oversee core payroll processing functions, including pay calculation and GL integrations.
• Collaborate with payroll analysts, stakeholders, and architects to resolve escalations.
• Provide technical leadership to the payroll support team within an AMS delivery model.
• Apply critical thinking to diagnose payroll calculation, GL interface, and Time and Labor issues.
• Support governance and reporting on payroll incident trends and RCA.

Skills

PeopleSoft HCM

Payroll

General Ledger

Time and Labor

Incident management

Technical leadership

Education

Bachelor's Degree

Job description

IBM Consulting seeks a seasoned Technical Application Manager to lead ongoing support and enhancements of PeopleSoft Payroll within an AMS environment. You will own payroll incidents end-to-end, manage changes, patches, and integrations, and partner with analysts and engineers to ensure accurate pay runs.

The role requires deep PeopleSoft Payroll experience, strong leadership, and a focus on compliance and high-availability operations across pay cycles and GL interfaces.