People & Talent HR Expert – Guest-Focused

Target; Atlanta (GA); On-site; USD 19,000 - 28,000; Full time

Job summary

Target is seeking a Human Resources Expert to support staffing, recruiting, scheduling, and training in a fast-paced retail environment. The role focuses on delivering guest-centric service while ensuring compliance and safe operations.

You will partner with store leaders to anticipate talent needs, manage scheduling systems, and advocate continuous learning for the team. This position emphasizes flexibility, teamwork, and a welcoming guest experience.

Qualifications

• Welcoming and helpful attitude toward all guests and team members.
• Ability to communicate on multiple frequency devices and operate handheld scanners.
• Effective communication skills.
• Work both independently and with a team.
• Resolve guest questions quickly on the spot.
• Attention to detail and follow a multi-step processes.
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.

Responsibilities

• Work with your HR leader to anticipate and address specific talent and staffing needs for each area of the business; this includes understanding guests’ needs and ensuring the right mix of experience, and enthusiasm to deliver on the in-store and digital shopping experiences.
• Lead focused recruiting efforts to help store leaders find and hire candidates with the right skills and experiences to best serve their guest.
• Support team member and leader training needs and be an advocate for continuous learning.
• Be an expert resource for scheduling systems and pay practices.
• Be approachable and available by listening to team members and collaborating with appropriate leaders to take action as needed.
• Deliver on all Human Resources processes and programs to maximize team member engagement and minimize business disruption.
• Support your leader in following company compliance policies that mitigate risk to the team member experience.
• Create a welcoming experience by greeting guests as you are completing your daily tasks.
• When a guest needs assistance, engage with guests in a welcoming way, to help solve their specific needs.
• Thank guests and let them know we’re happy they chose to shop at Target.
• Demonstrate a culture of ethical conduct, safety and compliance.
• Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.
• All other duties based on business needs

Skills

Welcoming attitude

Multi-device communication

Effective communication

Teamwork & independence

Guest question resolution

Attention to detail

Multi-task focus

Job description

Target is seeking a Human Resources Expert to support staffing, recruiting, scheduling, and training in a fast-paced retail environment. The role focuses on delivering guest-centric service while ensuring compliance and safe operations.

You will partner with store leaders to anticipate talent needs, manage scheduling systems, and advocate continuous learning for the team. This position emphasizes flexibility, teamwork, and a welcoming guest experience.