Description
This role partners closely with Talent teams to translate people-related data into clear insights that inform decision-making. The position blends analytical execution, business partnership, and storytelling, requiring both technical capability and the ability to communicate findings effectively to non-technical audiences.
Responsibilities
- Collaborate with Talent stakeholders to define analytical questions, clarify objectives, and determine the most effective way to deliver insights
- Translate complex datasets into clear narratives, visualizations, summaries, and recommendations tailored to business audiences
- Design, build, and maintain dashboards and reports supporting initiatives such as recruiting, performance, evaluations, and retention
- Act as a thought partner and advisor to Talent leadership by providing interpretation, context, and actionable guidance
- Ensure data accuracy, integrity, and confidentiality across all analyses and reporting outputs
- Conduct ad hoc analyses and contribute to special projects while balancing competing priorities and timelines
- Create user-friendly documentation and guidance to help stakeholders understand and effectively use reports and dashboards
- Lead and coordinate data-focused initiatives, partnering with Workforce Information Systems, IT, and other teams as needed
- Identify opportunities to improve reporting workflows and processes, recommending practical enhancements that increase efficiency and usability
- Communicate findings clearly through written summaries, charts, tables, and presentations that highlight key implications
- Support both strategic and operational decision-making by delivering insights aligned to real business needs
Education & Experience
- Four-year college degree required; equivalent professional experience considered
- Minimum two years of experience in data analytics, business intelligence, or a related analytical role
- Prior experience in a law firm or professional services environment is a plus
Technical & Analytical Skills
- Experience using business intelligence tools (e.g., Power BI) to develop dashboards and decision-support reporting
- Working knowledge of SQL for data extraction and analysis
- Proficiency with Windows operating systems and Microsoft M365 tools
- Familiarity with data visualization best practices and strong visual design judgment
- Exposure to workflow automation, additional analytics tools, cloud platforms, or professional services systems (e.g., UKGPro, Aderant, Intapp) is a plus; training provided
Business Partnership & Communication
- Proven ability to translate complex data into clear, accessible insights for non-technical audiences
- Strong interpersonal skills with the ability to work closely with teams and understand business context
- Experience gathering requirements, asking thoughtful questions, and shaping analysis around real-world business problems
- Ability to provide context, interpretation, and recommendations, not just raw data or reports
- Comfortable engaging with stakeholders at all organizational levels
Professional Skills & Judgment
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
- Demonstrated attention to detail, sound judgment, and discretion when handling sensitive information
- Ability to produce clear, concise, error-free documentation and user guidance
- Proven track record of effective written and verbal communication
- Flexibility to work additional hours as needed