People Systems Analyst II, Workday

SchoolsFirst Federal Credit Union; Tustin (CA); On-site; USD 58,424 - 87,642; Full time

Job summary

SchoolsFirst Federal Credit Union in Tustin, California is seeking a People Systems Analyst II to provide effective administration and support for Workday. The ideal candidate will manage system configurations, troubleshoot issues, and develop innovative solutions to improve processes.

Responsibilities include system administration, process documentation, and user training. Qualifications include a High School Diploma or GED, a Bachelor's Degree in a related field, and Workday Pro Certification. The position requires 3-5 years of relevant experience.

Qualifications

• 3-5 years of prior relevant experience required.
• Workday Pro Certification in one or more areas required.

Responsibilities

• Administers and adjusts business process steps to ensure accurate transactions.
• Provides training to end-users on Workday system usage and best practices.

Skills

Workday configuration

Problem-solving

Collaboration

Education

High School Diploma or GED

Bachelor's Degree in a related field or equivalent

Tools

Workday

Job description

People Systems Analyst II, Workday

Pay Range: $42.41 - $63.62

Scheduled Weekly Hours

40

What You’ll Be Doing

Responsible for effective administration, configuration, installation, provisioning, monitoring and troubleshooting to ensure availability, capacity and performance of infrastructure systems are achieved. Collaborate with peers and manager on operational tasks, system enhancements and project activities.

• Administers and adjusts business process steps to ensure accurate and timely completion of transactions.
• Documents requirements, business processes and system workflows.
• Appropriately escalates service requests that require higher levels of technical support.
• Provides general assistance and support for incoming queries and issues related to Workday. Supports teammembers and advises on best practices and problem resolution.
• Creates and maintains general documentation, including job aids, desktop procedures for end users, etc.
• Develops innovative solutions within existing functionality to address emerging needs.
• Collaborates with other teammembers to identify opportunities for process improvements and automation within Workday.
• Contributes to the development and maintenance of Workday business processes, and analytics to support functional areas.
• Provides end-user support and training, ensuring teammembers are equipped to effectively use Workday and its features.
• Provides one-on-one guidance to teammembers to accelerate user acceptance and familiarity with Workday.
• Assists in designing and implementing new functionalities. Recommends, implements, and plans for improvements, enhancements, and new applications to the Workday system.
• Troubleshoots intermediate issues or problems related to workflow and business process function regularly.
• Supports assigned Workday module(s) and applies knowledge to maintain effective system utilization and accuracy.
• Performs root cause analysis and exercises appropriate problem management strategies.
• Acts as escalation point for user-reported issues.
• Provides training to end-users, HR professionals and managers on Workday system usage, best practices, and new features.

Additional Job Functions

• Experience supporting basic Workday configuration across one or more modules, including Compensation, Integrations, Talent Management & Skills, Recruiting, Learning, or AI agents.

• Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment-related actions.

Qualifications

• High School Diploma or GED required
• Bachelor's Degree in a related field or equivalent years of experience required
• 3-5 years of prior relevant experience required
• Workday Pro Certification in 1 or more areas required

SchoolsFirst Federal Credit Union is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify.