People Success Director (HR Business Partner, Technology)

Lending Club; San Francisco (CA); Hybrid; USD 170.000 - 230.000; Vollzeit

Benefits dieser Stelle

Untracked vacation

Hybrid work model

At-home COVID tests

16 weeks parental leave

Mothers Room

Mental health benefits

Wellness program

Volunteer time & matching

Onsite gym

Office cafe

Zusammenfassung

Lending Club is seeking a People Success Director to serve as a strategic HR partner to our Technology organization, driving talent initiatives that improve performance, engagement, and team effectiveness at scale.

You will shape the people strategy, translate priorities into programs across development, succession, and leadership, and partner with senior tech leaders to execute with data-backed insights and responsible AI-enabled processes.

Qualifikationen

• 10+ years of HR generalist or HR business partner experience.
• Bachelor's degree or higher, or equivalent combination of education and experience.
• Experience supporting Technology, Engineering, or Product organizations as an HR business partner.
• Familiarity with AI-powered HR tools and experience incorporating them into workflows with appropriate oversight.
• Experience in financial services, fintech, or another regulated industry.
• Background in building or scaling HR programs in a growth-stage or transforming organization.

Aufgaben

• Serve as a strategic HR partner to the Technology leadership team.
• Shape and execute people strategy within a fast-moving, technically complex environment.
• Translate business priorities into talent, development, and organizational health programs.
• Advise and coach engineering and tech managers and employees on performance management and career development.
• Design and facilitate development programs for people managers and individual contributors in technical roles.
• Identify opportunities to improve how people work, including AI-enabled workflows, and bring ideas to life.
• Leverage data and analytics to understand workforce trends and inform senior technology leader decisions.
• Ensure a seamless employee experience across HR programs and processes, aligning with policies and values.

Kenntnisse

HR strategy

Organizational design

Talent development

Performance management

Executive coaching

People analytics

AI in HR

Employment law

Stakeholder management

Change management

Ausbildung

Bachelor's degree or higher

Tools

AI HR tools

Jobbeschreibung

• We are looking for a People Success Director to serve as a strategic HR partner to our Technology organization, working closely with senior tech leaders to drive people initiatives that improve performance, engagement, and team effectiveness at scale
• In this role, you will shape and execute our people strategy within a fast-moving, technically complex environment - translating business and product priorities into talent, development, and organizational health programs that create lasting impact
• You will bring both the strategic perspective to influence senior leaders and the hands-on capability to drive complex work from concept through execution
• Partner with senior technology leaders to assess organizational health, analyze trends in performance, attrition, and engagement, and translate insights into actionable people strategies
• Own and drive complex, cross-functional people initiatives - including talent assessment, succession planning, retention, compensation planning, and leadership development - from design through delivery across the Technology organization
• Advise and coach engineering and tech managers and employees on performance management, career development, and organizational effectiveness, applying sound judgment on sensitive and ambiguous situations
• Design and facilitate development programs for people managers and individual contributors in technical roles that build capability and strengthen team performance
• Identify opportunities to improve how people work - including where AI and emerging tools can increase efficiency, reduce friction, or improve decision-making - and bring those ideas to life
• Leverage data and analytics to understand workforce trends, measure program effectiveness, and inform senior technology leader decisions
• Ensure a seamless employee experience across HR programs and processes, maintaining consistency with Happen Bank policies, systems, and values
• Serve as a subject matter expert across HR functional areas, contributing to the evolution of our people practices and building new approaches where existing ones fall short

Benefits

• Untracked vacation for salaried employees, which means take it when you need it, and generous paid time off for hourly team members
• A hybrid work model that balances in-office and work from home
• Leading health and safety protocols related to COVID, including complimentary at-home testing kits from Cue Health for those coming to the office
• Up to 16 weeks paid leave for new parents, plus a fully paid, phased return-to-work policy for qualified leaves
• Mothers Rooms and hospital-grade pumps in every LC office
• Generous and varied mental health benefits
• Wellness program with cash incentives - earn up to $75 per month for being active
• Paid volunteer time and donation matching
• Onsite gym, locker room, bike room, and fitness classes (depending on location)
• Café with our own in-house barista
• Stocked pantries with healthy snacks and drinks
• Technology-forward and collaborative office spaces

You drive strategy and design systems - you're not just executing defined work, but shaping what the work is and how it gets done across a complex organization You have deep knowledge of HR practices and employment law, with particular strength in one or more of: organizational design, talent development, or performance management You take ownership of outcomes end-to-end, proactively identifying risks and opportunities and holding yourself accountable for results even when the path isn't fully defined You communicate with clarity and confidence at the senior leader level, adapting your style to influence, advise, and build trust across diverse stakeholders You collaborate across functions and adapt your approach based on feedback and context, while maintaining a clear point of view You understand how to apply AI to complex, high-stakes work - not just for efficiency, but to unlock better outcomes. You set a high bar for responsible use, including attention to data integrity, model limitations, and compliance considerations. You're building new workflows, not just using existing ones You exercise strong judgment in ambiguous, high-stakes situations and bring a principled, consistent approach to sensitive people matters 10+ years of HR generalist or HR business partner experience; bachelor's degree or higher, or equivalent combination of education and experience While the position will primarily work local hours, Happen Bank is headquartered in Pacific Time and our ideal candidate will be flexible working across time zones when necessary Experience supporting Technology, Engineering, or Product organizations as an HR business partner Familiarity with AI-powered HR tools and experience incorporating them into workflows with appropriate oversight Experience in financial services, fintech, or another regulated industry Background in building or scaling HR programs in a growth-stage or transforming organization