People Services Director

Ottumwa Regional Health Center; Ottumwa (IA); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Health benefits

401K

PTO

EAP

Tuition reimbursement

Job summary

Ottumwa Regional Health Center, part of Lifepoint Health, is seeking a People Services Director to lead staffing, budgeting, and compliance across the department. You will oversee patient care delivery support, information technologies, and service levels while guiding continuous education and performance improvement initiatives.

This onsite, full-time role emphasizes building an environment that fosters professional growth, adherence to healthcare regulations, and excellent service to internal

Qualifications

• Education Bachelor's Degree in related field preferred.
• Applicable work experience may be used in lieu of education.

Responsibilities

• Develop and implement departmental goals, plans, and standards.
• Direct and evaluate departmental operations, including patient care delivery, information technologies, service level determination, and complaint management, to achieve performance and quality control objectives.
• Plan and monitor staffing activities, including hiring, orienting, evaluating, disciplinary actions, and continuing education initiatives.
• Prepare, monitor, and evaluate departmental budgets, and ensure that the department operates in compliance with allocated funding.
• Coordinate and direct internal/external audits.
• Create and foster an environment that encourages professional growth.
• Ensure departments stay focused on their important role in the continuum of care.
• Regular and reliable attendance.
• Perform other duties as assigned.

Education

Bachelor's Degree in related field

Job description

Your Experience Matters

Why join us

Fundamental To Providing Great Care Is Supporting And Rewarding Our Team. In Addition To Your Base Compensation, This Position Also Offers

• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
• Competitive Paid Time Off
• Employee Assistance Program - mental, physical, and financial wellness assistance
• Tuition Reimbursement/Assistance for qualified applicants
• And much more...

Ottumwa Regional Health Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a People Services Director joining our team, you're embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

How You'll Contribute

A People Services Director who excels in this role:

• Develop and implement departmental goals, plans, and standards consistent with the clinical, administrative, legal, and ethical requirements/objectives of the organization.
• Direct and evaluate departmental operations, including patient care delivery, information technologies, service level determination, and complaint management, to achieve performance and quality control objectives.
• Plan and monitor staffing activities, including hiring, orienting, evaluating, disciplinary actions, and continuing education initiatives.
• Prepare, monitor, and evaluate departmental budgets, and ensure that the department operates in compliance with allocated funding.
• Coordinate and direct internal/external audits.
• Create and foster an environment that encourages professional growth.
• Ensure departments stay focused on their important role in the continuum of care.
• Regular and reliable attendance.
• Perform other duties as assigned.

Additional Information

• Position serves both internal co-workers and external customers, clients, patients, contractors, and vendors.
• Access to and/or works with sensitive and/or confidential information.
• Exhibit a comprehensive understanding of healthcare regulatory and compliance (e.g., HIPAA). Skilled in the application of policies and procedures. Knowledge of Business Office Standards and Recommended Practices.

Supervisory Responsibilities

• Manage the work of others, including planning, assigning, scheduling and reviewing work, ensures quality standards.
• Responsible for hiring, terminating, training and developing, reviewing performance and administering corrective action for staff.

Qualifications & Requirements

• Education Bachelor's Degree in related field preferred. Applicable work experience may be used in lieu of education.

What We're Looking For

As a People Services Director, you will direct the department's activities and resources to achieve departmental and organizational objectives.

Schedule

Full - Time : Typically 8:00am - 5:00pm. This role is onsite only

EEOC Statement

Ottumwa Regional Health Center is an Equal Opportunity Employer. Ottumwa Regional Health Center is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.