People Services Director — Lead People & Care Excellence

Lifepoint Health Careers; Ottumwa (IA); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Health (Medical, Dental, Vision) and

401K Benefits

Competitive Paid Time Off

Employee Assistance Program

Tuition Reimbursement/Assistance

Job summary

Ottumwa Regional Health Center, part of Lifepoint Health, seeks a People Services Director to lead department goals, staffing, budgeting, audits, and compliance in a patient-centered healthcare setting. This on-site role requires strong leadership and commitment to the continuum of care.

You will oversee patient care delivery, information systems, and service quality while fostering professional growth and ensuring regulatory compliance. Schedule is full-time with standard hours.

Qualifications

• Bachelor's Degree in related field preferred. Applicable work experience may be used in lieu of education.
• Supervisory responsibilities include hiring, terminating, training and developing, reviewing performance and administering corrective action for staff.

Responsibilities

• Develop and implement departmental goals, plans, and standards consistent with the clinical, administrative, legal, and ethical requirements/objectives of the organization.
• Direct and evaluate departmental operations, including patient care delivery, information technologies, service level determination, and complaint management, to achieve performance and quality control objectives.
• Plan and monitor staffing activities, including hiring, orienting, evaluating, disciplinary actions, and continuing education initiatives.
• Prepare, monitor, and evaluate departmental budgets, and ensure that the department operates in compliance with allocated funding.
• Coordinate and direct internal/external audits.
• Create and foster an environment that encourages professional growth.
• Ensure departments stay focused on their important role in the continuum of care.
• Perform other duties as assigned.

Education

Bachelor's Degree in related field

Job description

Ottumwa Regional Health Center, part of Lifepoint Health, seeks a People Services Director to lead department goals, staffing, budgeting, audits, and compliance in a patient-centered healthcare setting. This on-site role requires strong leadership and commitment to the continuum of care.

You will oversee patient care delivery, information systems, and service quality while fostering professional growth and ensuring regulatory compliance. Schedule is full-time with standard hours.