People Partner Operations, Sr Coordinator

Riot Platforms, Inc.; Austin (TX); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive base pay + bonus + sign-on

Equity incentive programs

401(k) with company match

Comprehensive health coverage

Wellness & lifestyle perks

Job summary

Riot Platforms, Inc. is seeking a People Partner Ops Sr Coordinator to join a fast-moving team. You will blend transactional work with strategic coaching, supporting onboarding, handbook management, and talent development across Riot platforms.

The role partners with the People Partner Team and broader People Operations to design programs that work, using data-informed decisions. A self-starter thrives in ambiguity and drives continuous improvement.

Qualifications

• Bachelor's degree in HR, business, psychology, or related field, or equivalent experience.

Responsibilities

• Support end-to-end onboarding processes.
• Help redesign New Hire Onboarding to ensure Day 1 impact and clarity of mission.
• Own the employee handbook from start to finish.
• Support field People Partners in onboarding, offboarding, experience, engagement, and talent strategy.
• Maintain confidential employee records in HRIS and manage files and enrollment docs.
• Assist in training materials and development programs.
• Support organizational change initiatives aligning people strategies with business transformation.

Skills

Strong communication

Organizational skills

Project management

Data interpretation

Change management

Ambiguity handling

Cross-functional collaboration

Confidentiality

Education

Bachelor's degree in HR, Business Administration, Psychology, or related field

5+ years in People Operations or HR

Tools

HRIS systems

Performance management platforms

Onboarding applications

LMS systems

Microsoft 365

AI tools (Claude, ChatGPT)

Job description

Riot’s (NASDAQ: RIOT) vision is to be the world’s most trusted platform for powering and building digital infrastructure. Riot’s mission is to empower the future of digital infrastructure by positively impacting the sectors, networks, and communities that we touch. We believe that the combination of an innovative spirit and strong community partnership allows us to achieve best-in-class execution and create successful outcomes.

Who We Are

At Riot, we’re building the future of digital infrastructure. Our team members have unparalleled opportunities to work on groundbreaking initiatives. Through technical excellence and strategic execution, Riot has positioned itself as a leader in the industry driving advancements that continue to set new benchmarks in digital infrastructure.

We are trailblazers. Problem solvers. People who thrive in fast paced environments, communicate clearly, and bring relentless focus to efficiency and execution.

About This Role

People Partner Ops Sr Coordinator is part transactional, part strategist, part coach, part culture champion with a full time “get it done” attitude. You'll support and partner directly with our People Partner Team on everything from new hire orientation, employee experience, the RIOT handbook and policies, performance management and talent development to org design and employee engagement. Think of yourself as the person who connects the dots between great people and great outcomes.

As you work alongside other People Partners to support colleagues, you will also be a key member of our broader People Operations Team. You'll roll up your sleeves (figuratively… or literally, we don't judge) and support people partner programs and initiatives that actually work — not just look good on paper. You'll make smart, data-informed calls even when the picture isn't perfectly clear, and you'll support programs and processes that feel like Riot Platforms, not like they came out of an HR textbook. No two days look the same, and that's exactly how we like it.

The ideal candidate is a self-starter who geeks out over solving people challenges, thrives in ambiguity, and gets fired up about continuous improvement. Most importantly, you'll see the impact of your work immediately — in a company that's moving fast and growing faster.

This role is hybrid based out of Castle Rock, CO or Austin, Tx.

What You’ll Do

• Support end-to-end onboarding experience that’s undeniably Riot Platforms and makes the process deeply personal to our new hires.
• Make Day 1 unmistakable: Help redesign New Hire Onboarding so every Riot (new hire) leaves Day 1 thinking “I made the best decision of my career joining Riot,” with a clear connection to our mission and expectations for how we work.
• Own the Riot employee handbook from soup to nuts
• Support field People Partners in all aspects of NHO, onboarding, offboarding, employee experience and engagement, learning, data and people metrics as well as providing support on workforce planning, organizational design, succession planning, and talent strategy.
• Work with People Partners to solve conflicts and help facilitate positive employee relations, maintain a good working environment, build morale, and minimize unwanted turnover.
• Maintain accurate and confidential employee records in the Human Resources Information System (HRIS), process status changes, and manage personnel files and enrollment documents
• Assist in development and distribution of training materials, coordinating employee development programs, and supporting performance management initiatives
• Support organizational change initiatives, helping align people strategies with business transformation

What You’ll Bring

• Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field (or equivalent experience)
• 5+ years in People Operations or HR, with experience building and scaling processes in a fast-growing organization
• People/HR technology tools - HRIS systems, performance management platforms, onboarding applications, engagement survey tools, LMS systems (if applicable), etc.
• Strong business acumen with experience in supporting cross-functional programs, initiatives, or business operations from planning through execution.
• Ability to thrive in an ambiguous environment.
• Have an understanding of data interpretation, collection, and creation.
• Exceptional organizational and project management skills, with the ability to manage multiple priorities in a fast-paced environment.
• Strong written and verbal communication skills, including experience preparing executive-level presentations and communications.
• Sound judgment, discretion, and the ability to manage confidential information with professionalism.
• Advanced proficiency with Microsoft 365, including Excel, PowerPoint, Word, Teams, and Outlook. Comfortable using AI tools.
• A collaborative mindset and the ability to build trusted relationships across teams.
• Knowledge on employment laws and regulations, as well as other legal requirements regarding people management, to help ensure compliance

Preferred Qualifications

• Experience using AI tools, such as Claude or ChatGPT, to improve research, drafting, analysis, or workflow efficiency.
• Familiarity with project management platforms such as Asana, Jira, Monday.com, or similar tools.
• Competitive Salary: Base pay + bonus + sign-on equity grant.
• Long-Term Growth: Eligible to participate in Riot’s equity incentive programs and share in the success you help build.
• 401(k) Retirement Plan: Incudes a generous company match.
• Comprehensive Health Coverage: Multiple medical plan options, including 100% company-paid plans.
• Wellness & Lifestyle Perks: Enjoy free gym memberships, pet insurance, childcare discounts, and more to support your life both in and out of work.

Riot is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.