People Ops Generalist for a Fast-Growth AI Startup

Fulcrum; San Francisco (CA); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Competitive salary

Equity

Health benefits

Team off-sites

Office events & snacks

Job summary

Fulcrum, an AI-powered platform for automating insurance broker workflows, seeks a People Operations Generalist to own day-to-day HR operations in a fast-paced startup.

You will manage onboarding, payroll, benefits, policy development, and compliance while partnering with leadership to scale processes and sustain an exceptional employee experience. This in-person role is based in San Francisco.

Qualifications

• 5+ years of progressive People Operations or HR experience.
• Experience supporting a startup or high-growth company with broad HR responsibilities.
• Hands-on experience with Gusto or a comparable HRIS/payroll platform.

Responsibilities

• Manage the full employee lifecycle including onboarding, offboarding, promotions, transfers, and terminations.
• Own new hire onboarding, including I-9 verification, E-Verify, employment documentation, and orientation.
• Process and administer payroll through Gusto, including commissions, deductions, and final pay.
• Administer employee benefits, enrollments, qualifying life events, renewals, and vendor relationships.
• Support benefits planning, benchmarking, and annual renewal activities.
• Prepare and maintain offer letters, employment agreements, commission plans, confidentiality agreements, equity documentation, and other HR documents.
• Develop, implement, and maintain HR policies, handbooks, and people programs.
• Ensure compliance with federal, state, California, and San Francisco employment laws and ordinances.
• Administer leaves of absence including FMLA, CFRA, PDL, ADA accommodations, and related programs.
• Conduct employee relations investigations and recommend appropriate resolutions.
• Advise managers on performance management, corrective action, documentation, accommodations, and employee relations issues.
• Register and maintain payroll and unemployment accounts as the company expands into new states.
• Manage relationships with international Employer of Record (EOR) providers and support international onboarding and offboarding.
• Maintain HR systems, employee records, audits, and compliance reporting.
• Coordinate office administration tasks and event planning, including space management, vendor coordination, and team celebrations.
• Continuously improve HR processes and support a positive employee experience.

Skills

People Operations

HRIS / Payroll

Employment Law (CA / SF)

Payroll Administration

Onboarding & Offboarding

Education

PHR/SHRM-CP (preferred)

Tools

Gusto

Job description

Fulcrum, an AI-powered platform for automating insurance broker workflows, seeks a People Operations Generalist to own day-to-day HR operations in a fast-paced startup.

You will manage onboarding, payroll, benefits, policy development, and compliance while partnering with leadership to scale processes and sustain an exceptional employee experience. This in-person role is based in San Francisco.