People Ops Data Specialist - HR Transactions & Compliance

Uber Technologies Inc.; Seattle (WA); Hybrid; USD 45,000 - 48,000; Full time

Benefits offered by this job

Bonus program

401(k) plan

Benefits package

Job summary

Uber Technologies Inc. in Seattle is seeking a People Operations Employee Data Specialist to manage complex employee data transactions and ensure accuracy and compliance across HR systems.

You will act as the SME on employee data management, partnering with Payroll, IT, and regional teams to keep data reliable and processes scalable. The role focuses on resolving Tier 2 escalations, supporting lifecycle events, and contributing to UAT and system enhancements while balancing global design with

Qualifications

• Bachelor’s degree or equivalent work experience.
• Minimum 2 years of HR experience with data management.

Responsibilities

• Own and resolve Tier 2 escalations, providing clear, empathetic guidance.
• Execute complex transactions and lifecycle events—such as new hires, job changes, or terminations.
• Act as liaison between employees, vendors, and COEs to resolve inquiries and ensure service consistency.
• Operationalize new programs and participate in UAT for system enhancements.
• Research and resolve data discrepancies, collaborating with Payroll, IT, and other People Ops teams.
• Refine Tier 0 and Tier 1 knowledge content to help AI solve more problems before they reach you.
• Analyze case trends in ServiceNow and HRIS data to identify friction points and suggest scalable solutions.
• Monitor data quality through audits and propose process improvements.
• Prepare reports or dashboards for People Ops leadership as needed.
• Support User Acceptance Testing (UAT) for system enhancements.

Skills

Data accuracy

Analytical skills

Discretion

Education

Bachelor’s degree or equivalent work experience

Tools

Workday

Oracle

Job description

Uber Technologies Inc. in Seattle is seeking a People Operations Employee Data Specialist to manage complex employee data transactions and ensure accuracy and compliance across HR systems.

You will act as the SME on employee data management, partnering with Payroll, IT, and regional teams to keep data reliable and processes scalable. The role focuses on resolving Tier 2 escalations, supporting lifecycle events, and contributing to UAT and system enhancements while balancing global design with