People & Operations Specialist

City of New York; New York (NY); On-site; USD 100,000 - 125,000; Full time

Job summary

The City of New York's Mayor’s Office invites applications for a Special Assistant, People & Operations, to streamline HR operations and employee management across the team. You will support onboarding, hiring workflows, and ensure timely HR actions while collaborating closely with the Chief of Staff.

You’ll monitor trainings, assist with promotions and raises, and help improve processes and documentation to serve everyday New Yorkers more efficiently.

Qualifications

• A baccalaureate degree from an accredited college and four years of government or organizing related experience; or
• High school graduation or equivalent with six years of related experience; or
• Equivalent combination of education/experience with at least one year of the first option.

Responsibilities

• Support onboarding new employees as part of operations and Office culture initiatives.
• Manage hiring process from submission to first day; coordinate with HR and candidates for offers and start dates.
• Provide regular updates to the Chief of Staff on hiring actions.
• Assist with employee management, including timesheet approvals and communicating benefits to staff.
• Ensure HR trainings are completed and support promotions, title changes, and raises.
• Assist with employee relations and disciplinary matters as needed.
• Improve office processes and create clear, accessible documentation.

Skills

Self-starter

Creative thinker

Detail-oriented

Collaborative

Education

Baccalaureate degree

High school diploma + 6 years experience

Job description

• Job Category: Administration & Human Resources
• Salary Band: $100,000 to $125,000
• Compensation: USD 90,000 - USD 110,000

Job Description

The Agency You’ll Join:
The New York City Mayor’s Office is responsible for overseeing city services throughout the five boroughs, coordinating public agencies and departments, and managing public property. The administration is leading the fight in making the city more affordable, reducing inequality, improving public safety, ensuring delivery of efficient and effective services, and working to make New York City’s economy stronger. We value leadership, transparency, fairness, and efficiency as we actively seek diverse talents from various sectors to join our team. For current job opportunities, visit our careers page.

The Team You’ll Work With:
The Mayor’s Office of Mass Engagement (OME) is responsible for strategizing, coordinating, and executing on engagement that reaches the masses of everyday New Yorkers. We engage New Yorkers in shaping policy outcomes, demystifying government, and ensuring that the government remains accountable to serving the people of this great City. Our work is designed as a long term project – we are building the power of everyday New Yorkers and we are building a City that works for all of us.

The Problems You’ll Solve:
The Special Assistant, People & Operations will be specifically focused on supporting the administrative, employee management, and human resources needs of the team. This role reports to OME's Chief of Staff.

Responsibilities for this role include but are not limited to:

Work with a team on work related to operations and office culture, including but not limited to supporting onboarding new employees.
Start and track the hiring process from submitting MOM PA through confirming the new hire’s first day; manage follow-up with candidates who have received offers and with Mayor’s Office HR to ensure a smooth process and support for new hire towards getting to a start date.
Regularly provide updates to the OME Chief of Staff on the status of hiring actions.
Support employee management, including approving and correcting timesheets in a timely and consistent manner, communicating different benefits and different structures for staff lines in a clear and succinct manner to team members.
Ensure staff compliance for HR mandated trainings, track completion of midyear and annual reviews, and support understanding how to move promotions, title changes, and raises.
Work with the management team to implement consistent corrective action measures, as recommended by HR and EEO and in accordance with the established progressive disciplinary matrix.
Improve existing office processes and documentation, especially those that serve as resources for employees, making processes more streamlined and clear.
Other duties as required.

About You:
You are a motivated self-starter who can manage complicated projects with minimal guidance.
You are a creative thinker and problem solver focused on streamlining systems.
You are highly detail-oriented.
You are an enthusiastic collaborator.

Minimum Required Qualifications:
A baccalaureate degree from an accredited college and four years of experience in government and/or organizing-centered activities in an area related to the duties described above; or
High school graduation or equivalent and six years of experience in government and/or organizing centered activities in an area related to the duties as described above; or
Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Additional Information
In addition to the resume, a cover letter is required to apply.

RESEARCH PROJECTS COOR(MA)-MGR - 0527A

Qualifications

1. Do you have a baccalaureate degree from an accredited college or university?

2. Do you have an associate degree from an accredited college or university along with two (2) years of experience with administrative, analytic, coordinative, supervisory or liaison responsibilities?

3. Do you have a four-year high school diploma, or its educational equivalent approved by a state's Department of Education or a recognized accrediting organization along with four (4) years of experience as described in question "2" above?

4. Do you have a satisfactory combination of education and/or experience equivalent to that described in questions "1," "2," and/or "3" above?

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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