People Operations Senior Specialist, Benefits

Honor; United States; Remote; USD 110,000 - 140,000; Full time

Job summary

Honor is seeking a detail-oriented People Operations Senior Specialist, Benefits to administer and enhance health and welfare, retirement, wellness, and leave programs, ensuring a superior employee experience.

You will lead annual open enrollment, coordinate with brokers, carriers, and internal stakeholders, and develop clear benefits communications to help employees understand and maximize their benefits. You will also analyze benefits data to inform program improvements and cost management.

Qualifications

• 5+ years of multi-state benefits experience (Health & Welfare, 401(k)).
• 3+ years leave administration and workers' compensation administration.
• Advanced Excel or Google Sheets skills (pivot, lookups, data analysis).
• Experience with HRIS and benefits administration systems; Dayforce is a plus.

Responsibilities

• Administer health, welfare, retirement, wellness, and leave programs; ensure quality employee experience.
• Lead the annual open enrollment process, including vendor coordination, communications, system configuration, testing, and post-enrollment reconciliation.
• Develop clear, engaging benefits communications and educate employees on their benefits.
• Facilitate benefits orientation for new hires and respond to benefits inquiries.
• Coordinate with Payroll, HRIS, Finance, and vendors to ensure accurate deductions, eligibility, enrollments, invoices, and reconciliations.
• Conduct benefits audits, identify discrepancies, and implement corrective actions.
• Manage Leave Administration for HQ and Workers’ Compensation for HQ.
• Ensure compliance with ERISA, COBRA, ACA, HIPAA, FMLA, state leave laws, and retirement-plan requirements.

Skills

Operational rigor

Attention to detail

Analytical problem solving

Communication

Excel/Sheets

HRIS experience

Tools

Dayforce

Job description

People Operations Senior Specialist, Benefits

About the Role Honor is seeking a detail-oriented, analytical, and employee-focused People Operations Senior Specialist, Benefits to help deliver a best-in-class benefits experience. In this role, you will administer and enhance Honor’s health and welfare, retirement, wellness, and leave programs, ensuring they are competitive, compliant, cost-effective, and easy for employees to navigate. You will serve as a trusted resource for employees, leaders, vendors, and internal partners, bringing strong operational discipline, sound judgment, and a continuous-improvement mindset to a fast-paced environment. This is an opportunity to make a meaningful impact on the employee experience while supporting Honor’s ability to attract, retain, and care for a world-class team. About the Team This individual contributor role is part of the Compensation and Benefits team within People Operations. The team is responsible for designing and delivering programs that support employees throughout their careers at Honor and align with the company’s broader total rewards strategy. As the People Operations Senior Specialist, Benefits at Honor, you will: Administer Honor’s health and welfare, 401(k), wellness, leave of absence, and related employee benefits programs, ensuring a high-quality employee experience and reliable day-to-day operations. Partner with People leadership, brokers, carriers, third-party administrators, and internal stakeholders to support competitive and compliant total rewards programs. Lead the annual open enrollment process, including project planning, vendor coordination, employee communications, system configuration, testing, and post-enrollment reconciliation. Develop clear, engaging benefits communications and educational resources that help employees understand and maximize their benefits. Facilitate benefits orientation for new hires and provide timely, thoughtful support to employees who become newly benefits-eligible or experience qualifying life events. Serve as an escalation point for complex employee benefits questions, using sound judgment to balance employee needs with company policies and plan requirements. Partner closely with Payroll, HRIS, Finance, and vendors to ensure accurate deductions, eligibility files, enrollments, invoices, and reconciliations. Conduct regular benefits audits, identify root causes of discrepancies, implement corrective actions, and recommend process improvements. Leave Administration for HQ ensuring employees and managers receive clear guidance throughout the leave process. Manage Worker’s Compensation for HQ. Maintain required benefits documentation and employee-facing resources, including summary plan descriptions, required notices, and intranet content. Ensure compliance with applicable federal, state, and local laws and regulations, including ERISA, COBRA, ACA, HIPAA, FMLA, state leave laws, and retirement-plan requirements. Coordinate preparation of Form 5500 filings, nondiscrimination testing, and other required plan reporting in partnership with vendors and internal stakeholders. Analyze benefits data, trends, utilization, and employee feedback to inform recommendations that improve program effectiveness, cost management, and employee experience. Support broader compensation and benefits initiatives as needed. We’re Looking for You to Bring: Competencies: Operational Rigor & Detail Orientation: Builds and maintains reliable benefits processes; identifies discrepancies; and ensures accurate, timely follow-through across eligibility, payroll deductions, vendor files, audits, reconciliations, and required documentation. Maintains a high bar for accuracy in work that directly affects employees. Analytical Problem Solving & Judgment: Uses data, audits, and root-cause analysis to identify issues, assess risk, resolve complex cases, and make sound recommendations. Balances employee experience, compliance, operational feasibility, and cost considerations. Qualifications: 5+ years of multi state benefits experience including Health and Welfare benefits administration, and 401k administration. Experience with variable hour workforce is a plus. 3+ years experience with leave administration and worker’s compensation administration. Experience managing open enrollment, benefits audits, vendor relationships, employee communications, and employee inquiries. Strong knowledge of federal, state, and multi-state employment and benefits regulations. Advanced Excel or Google Sheets skills, including pivot tables, lookups, data analysis, and reconciliation work. Experience with HRIS and benefits administration systems; Dayforce experience is a plus. Excellent written and verbal communication skills, with the ability to explain complex benefits information clearly and empathetically. Strong customer-service orientation and the ability to build trusted relationships with employees, leaders, vendors, and cross-functional partners. Ability to interpret policies, assess complex situations, and make thoughtful recommendations using sound judgment. Ability to manage multiple priorities