Sr People Operations Partner

Federal Express Corporation; Middletown (CT); On-site; USD 90,000 - 120,000; Full time

Job summary

Federal Express Corporation seeks a People Operations Partner to lead all HR activities for assigned facilities, driving staffing, employee relations, and program development.

You will advise management, oversee full-cycle recruiting, ensure compliance with federal and state laws, and collaborate across teams to reduce turnover and boost engagement. Travel may be required; strong communication and MS Office skills are essential.

Qualifications

• Bachelor's degree or equivalent in HR, business, or related discipline.
• Two years HR Generalist or employee relations experience if no bachelor's.

Responsibilities

• Lead all HR activities for assigned facilities and teams.
• Conduct investigations on employee relations issues and provide recommendations.
• Advise management and respond to employee inquiries with timely guidance.
• Oversee full-cycle staffing and talent acquisition processes.
• Collaborate to develop programs supporting business objectives and employee development.

Skills

HR laws knowledge

Communication skills

Time management

Presentation skills

Multilingual communication

Microsoft Office

Education

Bachelor's degree in HR/Business/Related

High school diploma or GED + 2 years experience + 4 years HR Generalist/employee relations

Tools

Microsoft Office

Web-based applications

Job description

The People Operations Partner will be responsible for leading all activities of the HR function for assigned facilities and/or teams and leading related projects. The People Operations Partner applies skill in selection/retention and employee relations techniques, a working knowledge of policies and procedures and Federal and state laws regarding employment practices in order to support the organization.

Essential Functions

• Demonstrates knowledge of HR practices, guidelines and regulations to monitor and provide advice regarding compliance with all employment laws, regulations, policies, procedures and processes.
• Identifies and/or conducts investigations on employee relations issues in an appropriate and timely manner and provides appropriate recommendations.
• Provides advice to management and responds to employee inquiries.
• Provides support and engages all levels of internal customers in assigned facilities in activities, meetings, special events and handles issues and questions.
• Leads the full cycle staffing development and execution process for talent acquisition, including applicant sourcing, recruiting, demonstrating good faith efforts in affirmative action, pre‑employment screening, interviewing and employee onboarding.
• Partners with other professionals and management to develop and/or facilitate programs to support business objectives, corporate programs and individual development.
• Assists in providing guidance, training and sharing best practices to other team members.
• Collaborates with operational business partners and others to develop strategic plans and actions to reduce voluntary turnover to goal and increase employee engagement.
• Participates in retention/engagement events and compliance activities as assigned and follows up/monitors action plans.
• In conjunction with hiring manager, responsible for pay review recommendations and providing guidance to managers on pay guidelines and sound pay recommendations.
• May be assigned to work at multiple locations; some locations requiring travel and other travel may be required based on work assignments.
• May be involved in projects, such as annual merit process, to deliver guidance and assistance to managers.
• Performs other duties as assigned.

Minimum Education

• Bachelor's Degree/equivalent in Human Resources, Business, Communications, or related discipline required.
• In lieu of bachelor's degree, the minimum education requirement may be met by having a high school degree or GED, the two (2) years minimum experience and an additional four (4) years of experience as an HR Generalist or in employee relations.

Minimum Experience

• Two (2) years professional HR experience in HR Generalist, employee relations, talent acquisition or related area required.

Knowledge, Skills, And Abilities

• A working knowledge of state and federal employment laws.
• Strong verbal and written communication skills necessary to explain complex and/or confidential information to all levels of management.
• Time management and organizational skills necessary to manage multiple projects, appropriately prioritize workload, plan for resources to meet deadlines and goals, and work independently in responding to day‑to‑day functional needs.
• Presentation skills necessary to facilitate training and/or deliver informational sessions to groups and/or individuals.
• Demonstrated ability to interact effectively with employees.
• Ability to anticipate and identify problems and use sound judgment and fact‑based analysis to develop effective and efficient solutions.
• Software skills, including use of Microsoft Office software and web‑based applications.
• Ability to work day, evening and overnight hours as business needs dictate.
• Communication skills in multiple languages may be required.

Job Conditions

• Extensive Travel Required

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants Have Rights Under Federal Employment Laws

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please learn more about the E-Verify program.

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job‑related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire.