People Operations Leader – Compensation & Benefits

Crescent; Olde West Chester (OH); On-site; USD 110,000 - 130,000; Full time

Job summary

Crescent is seeking a Manager, People Operations to lead compensation, benefits, payroll, compliance, and HRIS across a large, distributed workforce. You will design and optimize processes, partner with Finance and Legal, and deliver timely data-driven insights to shape workforce strategy.

In this hands-on leadership role, you will build scalable systems, drive adherence to policy, and advance employee experience while maintaining strong internal controls and audit readiness.

Qualifications

• 7+ years of progressive HR leadership experience in compensation, benefits, compliance, payroll, and HRIS.
• Bachelor’s degree in Human Resources, Business Administration, Finance, or related field.
• Professional certification (i.e. SHRM-CP, SHRM-SCP, PHR, SPHR, CEBS, CCP).
• Demonstrated experience partnering with Finance teams on budgeting, accruals, and fiscal reporting.
• Strong knowledge of payroll process compliance and federal/state labor laws.
• Proficiency in HRIS (e.g., UKG) and Microsoft Office Suite.
• Demonstrated leadership and coaching experience.

Responsibilities

• Oversee benefits administration to ensure accurate, efficient, and employee‑focused delivery, including enrollment, eligibility, and vendor coordination.
• Partner cross‑functionally with Payroll, HRIS, Accounting, and IT to ensure seamless data integration and operational effectiveness.
• Analyze compensation and benefits trends; develop cost models and insights to inform leadership decisions.
• Partner with Finance to manage health & welfare accruals and monitor People Group budget performance.
• Oversee 401(k) plan administration and support required filings in partnership with internal and external stakeholders.
• Continuously improve HRIS workflows, systems, and reporting capabilities to enhance usability, accuracy, and scalability.

Skills

HR Leadership

Payroll compliance

HRIS management

Budgeting & reporting

Cross-functional collaboration

Data analytics

Employee experience

Education

Bachelor’s degree in Human Resources, Business Administration, Finance, or related field

Master’s degree in Human Resources, Business, or related field

Certifications: SHRM‑SCP, SPHR, CCP (Certified Compensation Professional), CEBS

Tools

UKG

Microsoft Office Suite

Job description

Crescent is seeking a Manager, People Operations to lead compensation, benefits, payroll, compliance, and HRIS across a large, distributed workforce. You will design and optimize processes, partner with Finance and Legal, and deliver timely data-driven insights to shape workforce strategy.

In this hands-on leadership role, you will build scalable systems, drive adherence to policy, and advance employee experience while maintaining strong internal controls and audit readiness.