People Operations Generalist

Tessera Data; San Francisco (CA); On-site; USD 95,000 - 112,000; Full time

Job summary

An established industry player is seeking a passionate People Ops Generalist to enhance employee services and manage data with precision. This role involves utilizing Workday for key business processes, ensuring data integrity, and providing high-quality support through a JIRA help desk. Join a dynamic team that values innovation and collaboration, where your contributions will help shape a thriving workplace culture. If you are detail-oriented and eager to drive process improvements in a fast-paced environment, this opportunity is perfect for you.

Benefits

100% medical, dental, and vision coverage

Learning and development allowance

Flexible PTO policy

Monthly wellness stipend

Home office stipend

Up to $25K reimbursement for fertility, adoption, and parental planning services

Qualifications

• 3+ years of experience in People Ops at fast-paced organizations.
• Expertise in managing employee data and processes using Workday.

Responsibilities

• Manage employee requests through JIRA help desk and Workday.
• Coordinate compliance requirements and maintain data integrity.

Skills

Workday HCM

JIRA Help Desk

Google Suite

Problem-solving

Communication Skills

Education

Bachelor's Degree in Human Resources or related field

Tools

Greenhouse

CultureAmp

Job description

About Checkr

Checkr is building the data platform to power safe and fair decisions. Established in 2014, Checkr’s innovative technology and robust data platform help customers assess risk and ensure safety and compliance to build trusted workplaces and communities. Checkr has over 100,000 customers including DoorDash, Coinbase, Lyft, Instacart, and Airtable.

We’re a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes Cloud 100 2024 List and is a Y Combinator 2024 Breakthrough Company.

About The Role

We are looking for a driven People Ops Generalist who can be a positive force to manage people data and set a high bar for employee service in our team. This role will play a key part in managing employee requests through our JIRA help desk, completing business processes and data entry in Workday, maintaining data integrity across our people technology, and play a part in compliance related activities for the People Ops team. We’re looking for someone who is passionate about detail and process oriented work and can help us scale our employee core services as Checkr continues to grow. Join us and be a part of a mission-driven company that is passionate about investing in people operations.

What You’ll Do

1. Use a deep understanding of Workday to initiate and complete key business processes from position creation to onboarding and offboarding.
2. Responsible for accurately entering employee data into Workday and appropriately managing large sets of data for EIB processing.
3. Partner with stakeholders in People and Payroll to coordinate and serve as a People Ops liaison for various initiatives.
4. Provide high-quality employee and manager support through our JIRA help desk by responding to questions, directing employees to resources, and representing company policies and practices.
5. Maintain confidentiality and protection of employees' private and/or personal data throughout our people technology.
6. Assist in process development or improvement with a focus on enabling self-service and scalability.
7. Prepare, review, interpret, and analyze data, information, and reports; make recommendations based on findings.
8. Maintain clear, accurate, and up-to-date process documentation for internal and cross-functional teams.
9. Coordinate compliance requirements, understanding relevant federal and global regulations that impact our work.
10. Develop and deliver training related to People Ops programs.
11. Contribute to ongoing process improvements and uphold high standards for oneself.
12. Perform additional People Operations duties and projects as they arise.

What You Bring

1. Expertise in people tools including Workday HCM, JIRA Help Desk, Greenhouse, CultureAmp, and more. Additional Workday module experience is a plus.
2. 3+ years of experience in People Ops at fast-paced, scaling organizations.
3. High customer-obsession, with a proven track record for delivering results, collaboration, and business acumen.
4. Experience with broad HR practices and program development, understanding stakeholder needs across the People function and beyond.
5. Strong HR operational foundation in technology, process design, and employee experience.
6. Willingness to work “hands-on” and “roll up your sleeves” to get things done.
7. Problem-solving, critical thinking, and sound judgment skills.
8. Ability to handle confidential information with discretion, integrity, and trustworthiness.
9. Excellent verbal, written, and interpersonal communication skills.
10. Proven time and project management skills, capable of managing high request volumes.
11. Working knowledge of Google Suite, especially Google Sheets (v-lookups, pivot tables, etc.).
12. Ability to work independently and as part of a distributed team, adaptable and resilient in a scaling environment.

What You’ll Get

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive compensation and opportunities for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend and home office stipend

Checkr values transparency and discloses salary ranges in all job postings. Ranges vary by location based on geographic labor costs. For remote roles, the listed range is the maximum to minimum, with specific target ranges provided during recruiting discussions. For more details, see our website.

Base salary ranges:

• $95,000 to $112,000 in San Francisco, CA
• $78,000 to $92,000 in Denver, CO

Equal Employment Opportunities at Checkr

Checkr is committed to diversity and inclusion, welcoming applicants from all backgrounds, including those with prior arrest or conviction records, in accordance with laws such as San Francisco’s Fair Chance Ordinance.