People Operations Generalist

ASM Research, An Accenture Federal Services Company; City of Albany (NY); On-site; USD 34,000 - 41,000; Full time

Job summary

ASM Research, An Accenture Federal Services Company, seeks an HR Assistant to provide professional HR support across programs, including onboarding, employee relations, benefits, and compliance. The role emphasizes accurate records, timely responses to inquiries, and efficient HR operations in a federal services context.

You will coordinate onboarding/offboarding, run HR reports, assist with leave administration, maintain documents, and support special projects and recognition programs to help

Qualifications

• Provides professional human resources support across functional areas such as employee relations, talent solutions, onboarding, benefits, compensation, HRIS, compliance and learning and development.
• Maintains accurate employee records, responds to employee and manager inquiries, and helps ensure efficient, compliant HR operations.

Responsibilities

• Provides day-to-day support for assigned HR programs, processes, and services.
• Coordinates on-/off-boarding of employees, ensuring paperwork and background screens are completed and notifying relevant departments of changes.
• Coordinates special projects and activities including wellness programs, employee events, philanthropic programs, and engagement activities.
• Prepares reports, audits, and documentation to support HR operations and regulatory requirements.
• Performs administrative tasks such as employment verifications, investigations, unemployment claims, and filing.
• Assists with responding to inquiries, explains HR policies and procedures to staff and managers.
• Supports leave administration (STD, LTD, FMLA) and workplace accommodations, and notifies relevant departments of leaves.
• Maintains documents and intranet pages, ensuring information remains current.
• Receives and processes invoices for HR systems, programs, and vendors.
• Documents and maintains process guides and recommends tools/resources to automate processes.
• Supports ASM recognition programs as needed.
• Assists with operation and support of HR mailboxes.
• Uses problem-solving to resolve conflicts and achieve actionable results.

Job description

ASM Research, An Accenture Federal Services Company, seeks an HR Assistant to provide professional HR support across programs, including onboarding, employee relations, benefits, and compliance. The role emphasizes accurate records, timely responses to inquiries, and efficient HR operations in a federal services context.

You will coordinate onboarding/offboarding, run HR reports, assist with leave administration, maintain documents, and support special projects and recognition programs to help