People Operations & Front Desk Coordinator

Lifetime Assistance, Inc.; City of Rochester (NY); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

No-Premium Health Insurance

Education Support

Career Growth

Work-Life Harmony

Job summary

Lifetime Assistance, Inc. is hiring an HR Coordinator in Rochester, NY. This full-time, non-exempt role supports HR Operations, reception, and document management within Human Resources.

Key responsibilities include HR help-desk triage, HRIS reporting, billing, vendor coordination, and event planning. The ideal candidate has 2–5 years of admin HR experience with strong MS Office and confidentiality.

Qualifications

• Progressive administrative experience, preferably in HR.
• Strong MS Office skills and attention to detail.
• Ability to handle confidential information with discretion.

Responsibilities

• HR Operations backup: process status changes and termination/unemployment docs.
• Triage and assign HR Help Desk tickets within one hour of receipt.
• Assist with basic HRIS reporting and monthly compliance reports.
• Coordinate fraud-check reporting to Ethico.
• Prepare billing and usage reports for HR vendors.
• Order HR supplies and process HR POs and invoices.
• Submit maintenance requests and coordinate desk setups for new hires.
• Plan HR meetings and engagement events; support department initiatives.
• Provide admin and operational support as needed.
• Reception duties and calendar management for HR team.
• Assist Director of HR Operations with projects and docs.
• Maintain organized electronic HR files and assist system implementations.

Skills

Microsoft Office

Excel

PowerPoint

Sage Intacct

Communication skills

Confidentiality

Interpersonal skills

Team player

Problem-solving

Discretion

Education

Associate’s degree

Bachelor’s degree in Human Resources or related field

Tools

UKG

Job description

Lifetime Assistance, Inc. is hiring an HR Coordinator in Rochester, NY. This full-time, non-exempt role supports HR Operations, reception, and document management within Human Resources.

Key responsibilities include HR help-desk triage, HRIS reporting, billing, vendor coordination, and event planning. The ideal candidate has 2–5 years of admin HR experience with strong MS Office and confidentiality.