People Operations Coordinator (Back Half)

Voiceflow; Pleasant Prairie (WI); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Career growth opportunities

Comprehensive benefits

Work-life balance

Job summary

Voiceflow is seeking a People Operations Coordinator to support its team members at the Lewisville Fulfillment Center. In this role, you will provide essential Tier 1 support for employee inquiries and manage the employee lifecycle events from onboarding to offboarding.

The ideal candidate should have over a year of experience in a similar HR role, proficiency in HRIS and timekeeping software, and excellent communication skills. The position offers a supportive culture, opportunities for growth, and competitive benefits.

Qualifications

• 1+ year of experience in People Operations or HR Coordinator role.
• Ability to work a Back Half schedule (Wed-Sat 10:30am-8:30pm).
• Demonstrated ability to manage high-volume inquiries accurately.

Responsibilities

• Provide Tier 1 support for people-related inquiries.
• Manage employee lifecycle events including onboarding.
• Administer time and attendance records.

Skills

HRIS systems proficiency

Communication skills

Attention to detail

Interpersonal skills

Tools

Timekeeping software

Job description

Empowering our global workforce to power the future of trade.

The opportunity:

Our People Operations team is the backbone of Flexport's employee experience, ensuring every team member feels supported and empowered. As a People Operations Coordinator at our Lewisville Fulfillment Center, you'll be a key point of contact for our on‑site workforce, working closely with employees, managers, and the broader People team. You'll directly contribute to a seamless employee journey, from onboarding to daily support, managing critical HR processes like timekeeping and general inquiries. This role offers a unique opportunity to shape the day-to-day experience of our operational teams, solving challenges with empathy and precision in a dynamic, rapidly growing environment.

You will:

• Provide essential Tier 1 support for all people‑related inquiries at the Lewisville Fulfillment Center, ensuring timely and accurate resolution.
• Manage and process employee lifecycle events, including onboarding, training logistics, and offboarding procedures.
• Administer time and attendance records, processing timesheet adjustments using physical timeclocks and HRIS software.
• Maintain accurate employee data and ensure compliance with all internal policies and external regulations.
• Collaborate with People Partners and other HR specialists to escalate complex issues and improve operational workflows.

You should have:

• 1+ year of experience in a People Operations, HR Coordinator, or similar administrative support role.
• The ability to work a Back Half schedule (Wed‑Sat 10:30am‑8:30pm).
• Proficiency with HRIS systems and timekeeping software.
• Demonstrated ability to manage high‑volume inquiries with strong attention to detail and accuracy.
• Excellent communication and interpersonal skills, with a proven ability to build trust and rapport.
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

You will get:

• A global role in a company that's transforming a trillion‑dollar industry.
• Opportunities for career growth and professional development in a fast‑paced environment.
• A supportive team culture that values collaboration, innovation, and direct feedback.
• Competitive compensation, comprehensive benefits, and a commitment to work‑life balance.

Commitment to Equal Opportunity

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.