People Operations Coordinator (Back Half)

Flexport; Lewisville (TX); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Career growth opportunities

Comprehensive benefits

Supportive team culture

Job summary

Flexport is seeking a People Operations Coordinator to support the employee experience at their Lewisville Fulfillment Center. In this role, you will manage HR processes and ensure every team member feels empowered and supported. You will be the key point of contact for our workforce, handling inquiries and overseeing onboarding, training, and compliance.

With a focus on detail and communication, you'll help shape the daily operations in a dynamic environment. This position offers opportunities for career growth in an innovative company transforming global trade.

Qualifications

• 1+ year of experience in a People Operations or HR Coordinator role.
• Ability to work a Back Half schedule (Wed‑Sat 10:30am‑8:30pm).
• Strong attention to detail and accuracy in managing inquiries.

Responsibilities

• Provide Tier 1 support for people-related inquiries.
• Manage employee lifecycle events like onboarding and offboarding.
• Administer time and attendance records using HRIS.

Skills

HRIS proficiency

Attention to detail

Excellent communication

Interpersonal skills

Tools

Timekeeping software

HRIS systems

Job description

Join Flexport’s People Operations team as a People Operations Coordinator, supporting the employee experience at the Lewisville Fulfillment Center.

About Flexport:

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

Empowering our global workforce to power the future of trade.

The opportunity:

Our People Operations team is the backbone of Flexport's employee experience, ensuring every team member feels supported and empowered. As a People Operations Coordinator at our Lewisville Fulfillment Center, you'll be a key point of contact for our on‑site workforce, working closely with employees, managers, and the broader People team. You'll directly contribute to a seamless employee journey, from onboarding to daily support, managing critical HR processes like timekeeping and general inquiries. This role offers a unique opportunity to shape the day‑to‑day experience of our operational teams, solving challenges with empathy and precision in a dynamic, rapidly growing environment.

You will:

• Provide essential Tier 1 support for all people‑related inquiries at the Lewisville Fulfillment Center, ensuring timely and accurate resolution.
• Manage and process employee lifecycle events, including onboarding, training logistics, and offboarding procedures.
• Administer time and attendance records, processing timesheet adjustments using physical timeclocks and HRIS software.
• Maintain accurate employee data and ensure compliance with all internal policies and external regulations.
• Collaborate with People Partners and other HR specialists to elevate complex issues and improve operational workflows.

You should have:

• 1+ year of experience in a People Operations, HR Coordinator, or similar administrative support role.
• The ability to work a Back Half schedule (Wed‑Sat 10:30am‑8:30pm)
• Proficiency with HRIS systems and timekeeping software.
• Demonstrated ability to manage high-volume inquiries with strong attention to detail and accuracy.
• Excellent communication and interpersonal skills, with a proven ability to build trust and rapport.
• A 'compliance first' attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

You will get:

• A global role in a company that's transforming a trillion-dollar industry.
• Opportunities for career growth and professional development in a fast‑paced environment.
• A supportive team culture that values collaboration, innovation, and direct feedback.
• Competitive compensation and comprehensive benefits.