People Operations Coordinator — AI-Driven Onboarding & HR Ops

Socket.dev; Boston (MA); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

401(k) retirement plan

Paid time off

Health, dental, and vision insurance

Flexible working hours

Work-from-home allowances

In-office perks

Learning time off

100% paid parental leave

Job summary

Snyk is seeking a People Operations Coordinator to join our Total Rewards and People Operations team in Boston or London. You will handle onboarding, I-9 checks, and Workday transactions, ensuring data integrity and audit readiness across geographies.

You’ll triage inquiries, maintain the resource library, and look for AI-based process improvements to drive efficiency. Ideal candidates have 0-2 years in a people-centric role, a strong AI-first mindset, and excellent written and verbal

Qualifications

• 0-2 years of experience working in a people centric role, or an interest in pursuing a career within People Operations.
• Genuinely AI-first. You reach for AI by default and can show us how you've used AI to solve real problems.
• Ability to work within a distributed team in a fast-paced, changing environment.
• A curious mindset - you ask why before jumping into how, and look for the reasoning behind a process rather than just following it.
• Ability to learn new responsibilities quickly.
• Strong verbal and written communication skills.
• You treat employee questions as the work, not an interruption - and you follow through until the person actually has an answer.
• Strong prioritization instincts; you're calm and organized when everything feels urgent.

Responsibilities

• Partner closely with the People Team and cross-functional stakeholders to execute People Operations processes, policies, and programs globally with a focus on a best-in-class employee experience and data integrity.
• Own core employee lifecycle transactions, such as offer letters, I-9/right-to-work checks, and Workday transactions - keeping every case accurate, timely, and audit-ready.
• Support internal and external audits by pulling documentation and evidence on request, and maintain I-9/right-to-work records in line with statutory retention requirements across geographies.
• Coordinate new hire onboarding logistics, ensuring a smooth and welcoming pre-start experience.
• Review records for data integrity in support of employee transactions.
• Serve as the first line of contact for employees with questions regarding People Operations processes. Own the People Team's inbound request queue — triage, resolve, or route every case, and meet response-time expectation.
• Own and maintain the team's resource library, ensuring documents, policies, and templates stay current, well-organized, and easily accessible to all team members.
• Look for opportunities to bring AI into your work. When a task could be done better or faster with AI, try that approach first.
• Bring an AI-first lens to every process you touch, and surface automation opportunities to the People Operations Team Leads.

Skills

People operations

AI-first mindset

Distributed teamwork

Curious mindset

Fast learner

Strong communication

Prioritization

Tools

Workday

UKG

Ashby

Job description

Snyk is seeking a People Operations Coordinator to join our Total Rewards and People Operations team in Boston or London. You will handle onboarding, I-9 checks, and Workday transactions, ensuring data integrity and audit readiness across geographies.

You’ll triage inquiries, maintain the resource library, and look for AI-based process improvements to drive efficiency. Ideal candidates have 0-2 years in a people-centric role, a strong AI-first mindset, and excellent written and verbal