People Operations Coordinator

Starwood Hotels; Los Angeles (CA); On-site; Full time

Job summary

Join a leading hotel management company as a People Operations Coordinator, where you will play a vital role in ensuring seamless operations within the People Department. This position involves administrative tasks, recruitment support, and team member engagement initiatives. Ideal candidates are detail-oriented and tech-savvy, with a passion for people and culture. Enjoy a collaborative work environment focused on service excellence and sustainability.

Qualifications

• Minimum 2 years experience in People Operations functions.
• Strong organizational skills and attention to detail.

Responsibilities

• Manage general filing and prepare team member communications.
• Assist with candidate reference checks and onboarding processes.
• Input team member changes in the HRIS system.

Skills

Organizational Skills

Communication

Detail-Oriented

Team Player

Education

2 years of experience in People Operations

Tools

HRIS System (Workday)

Job description

Grow with us...

Life at SH is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.

Our Company

Starwood Hotels management company operates upscale, lifestyle, and luxury 1 Hotels, Baccarat Hotels, Treehouse Hotels and Starwood Collection properties. Every day, over 2,000+ team members work together in synergy to create impactful memories by offering an unrivalled level of service and create a sense of feeling at home for our guests at our hotels.

Our success is driven by our passionate, skillful team members who embody the Starwood Hotels core values; we share a common goal to protect our earth, and to love the people who inhabit it. Our mission to find talent is simple. We seek to hire thoughtful, caring, and forward-thinking people who will inspire, collaborate, and strive to achieve our fundamental cause – do all the good we can.

OUR OPPORTUNITY

People Operations Coordinator

What is this role all about?

This role plays a critical part in ensuring the seamless operation of the People Department. This position is responsible for a variety of administrative tasks, recruitment support, onboarding activities, system management, and team member engagement initiatives. The ideal candidate is detail-oriented, highly organized, tech-savvy and capable of managing multiple priorities while delivering service to our team members.

Hourly pay range: $30-$32/hr

What does this person actually do? Here are some examples:

Administration

• Manage all general filing (e-files and hard copies) securely.
• Prepare team member communications such as birthday and recognition announcements.
• Handle employment verifications.
• Oversee any generic People Operations email accounts and respond to inquiries. (Recruitment, Internships)
• Compile and distribute a People Operations newsletter.
• Assist with Benefits Administration (Leave of Absence, ad-hoc reports)
  
  

Recruitment & Onboarding

• Assist with candidate reference checks and background screenings.
• Support the pre-hiring and onboarding processes, ensuring timely communication and documentation. (Scheduling Interviews, New Team Member Announcements, Training Agenda)
• Administer HRIS system updates and ensure the completion of I-9 documentation. (Internal Transfers)
  
  

HRIS & System Administration

• Input team member changes in the HRIS system (Onboarding, One Time Payments, Benefits, Transfers)
• Generate and distribute monthly reports.
• Track training completion and acknowledgments in the Learning Management System (LMS).
  
  

Special Events & Recognition

• Source vendors and support for "Pay It Forward" events.
• Assist with planning and executing team member events as needed.
  
  

Must-Have’s and Nice to Have’s

• Passionate about people, culture, organization and details with a minimum of 2 years of similar work experience with People Operations functions including establishing processes, HRIS System (Workday) and other day-to-day operations.
• Prior experience in a fast-paced environment.
• Strong organizational skills and extreme attention to detail, ability to multi-task and be a team player.
• Excellent verbal and written communication skills are required to facilitate clear and concise communication with a high level of professionalism.
• Hospitality experience is desirable but not required.
• Must possess legal work authorization to work in the United States.
• Overall, a person who works well with others.
• Bilingual in Spanish and English is a plus.
  
  

Starwood Hotels is an equal opportunity employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodation, please visit People Operations.SH Hotels and Resorts conduct background checks in compliance with California law and participates in E-Verify.

About Us...

Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a misson-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, SH Hotels & Resorts is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.

Hourly pay range: $30-$32/hr

SH Hotels and Resorts is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.