People & Officer Experience Coordinator

Matouk; New York (NY); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Matching

Paid Time Off

Employee Discount

Job summary

Matouk is seeking a People & Office Experience Coordinator to support our New York office and showroom, a team of approximately 15-20 employees. Reporting to the VP of Human Resources, this role helps with onboarding, office operations, events, and day-to-day HR coordination in NY.

The ideal candidate is organized, detail-oriented, and comfortable juggling HR coordination, office logistics, and event planning, with a friendly, client-focused approach.

Qualifications

• 2+ years in office coordination, HR administration, or related field.
• Full-time on-site in Manhattan, NY.
• Discretion and confidentiality in handling HR processes.

Responsibilities

• Schedule onboarding for new hires in NY and Fall River, coordinating with HR and hiring managers.
• Answer basic benefits questions and escalate complex issues to HR.
• Coordinate interview schedules and candidate communications for on-site visits.
• Support posting roles, tracking applicants, and overall recruiting support.
• Open/close NY office daily and manage facilities and vendors.
• Plan and execute team events and office/ showroom activities.

Skills

Office coordination

HR administration

Employee experience

Event planning

Travel coordination

Communication

Discretion & confidentiality

Tools

Google Workspace

Microsoft Office 365

HRIS/ATS

Expense reporting tools

Job description

Founded in 1929, Matouk is a maker of finely crafted linens and home accessories for passionate and discerning consumers around the world. The Matouk name stands for more than a business; it represents three generations of our family realizing a dream. It also stands for our larger family – our inspiring and talented employees and our partner suppliers around the world – who are committed to carrying out an authentic and extraordinary tradition.

Summary

Matouk is seeking a People & Office Experience Coordinator to support our New York office and showroom, a team of approximately 15-20 employees.

Reporting to the VP of Human Resources, this person will support new hires and candidates, help run the office and showroom day to day, organize team events, and be a positive presence that helps keep morale and team spirit high.

The ideal candidate is organized, detail-oriented, and comfortable juggling a wide range of responsibilities, from HR coordination to office logistics to event planning.

Key Responsibilities

People & Employee Experience

• Help schedule and coordinate onboarding for new hires across both our New York and Fall River offices, partnering with the Fall River HR team, who leads full onboarding execution.
• Help answer employees’ basic questions about benefits and other HR communications, escalating more complex matters to HR as needed.
• Be a go-to resource for employees with day-to-day HR and office questions.
• Coordinate complete interview schedules for candidate on-site visits, including multi-interviewer itineraries and candidate communications, in partnership with hiring managers and HR.
• Assist with posting open roles, tracking applicant status, and supporting the overall recruiting process.
• Help welcome and host candidates on-site.

Office & Showroom Operations

• Manage day-to-day operations of the New York office and showroom, including facilities, supplies, and vendor coordination.
• Order and maintain office and kitchen supplies, and keep the kitchen and common areas stocked, organized, and clean.
• Open and close the New York office each business day, making sure the space is secure and ready for the team.
• Support mail processing and general administrative needs for the local NY team.
• Serve as the primary on-site point of contact for building management, maintenance, delivery services, and outside vendors.
• Share basic office and building updates with the team as needed.
• Arrange travel logistics, including flights, hotels, and itineraries.
• Prepare and submit expense reports, ensuring accuracy and timely reimbursement.

Culture, Events & Hospitality

• Bring positive energy to the NY office and help keep morale, team spirit, and overall engagement high.
• Plan and coordinate team events, gatherings, and holiday parties.
• Support event planning and on-site execution for House of Matouk (our NY retail store), partnering with the Retail and Brand teams as needed.
• Greet and assist visitors, candidates, clients, and trade partners.

Qualifications & Experience

• 2+ years of experience in office coordination, HR administration, employee experience, or a related field.
• Full-time availability on-site in Manhattan.
• High level of discretion and confidentiality, with working knowledge of HR and onboarding processes and general employment compliance.
• Demonstrated experience coordinating complete interview schedules for candidate on-site visits and arranging business travel.
• Strong initiative and a hands-on approach, comfortable moving between HR administration, candidate coordination, office operations, and event planning.
• A friendly, welcoming manner with employees, candidates, and guests.
• Excellent verbal and written communication skills with a client- and people-first mindset.
• Proficient with Google Workspace / Microsoft Office 365, calendar management, HRIS/ATS platforms, expense-reporting tools, and travel booking.
• Prior experience with NYC commercial building management, freight/mail delivery systems, and external service vendors preferred.

Key Success Measures

• Well-coordinated onboarding scheduling for new hires in both NY and Fall River.
• A well-organized, professional interview experience for candidates.
• A clean, well-run office and showroom for employees, candidates, clients, and partners.
• A positive office culture, supported by well-run team events.

Compensation and Benefits

We offer a competitive hourly rate, medical, dental, and vision insurance, a 401(k) plan with company match, paid time off and holidays, and an employee discount on Matouk products.

Equal Opportunity Employer

• John Matouk & Co., Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.