HR & Office Operations Coordinator

Career Group; New York (NY); On-site; USD 36,000 - 52,000; Full time

Job summary

A successful creative agency in Brooklyn is seeking a high-energy HR & Office Operations Coordinator. This role serves as the operational anchor for the New York office, supporting staff and managing HR processes, office operations, and team culture. The ideal candidate has over 4 years of experience in HR and office administration, strong knowledge of New York labor laws, and can effectively juggle multiple responsibilities in a dynamic environment. Competitive full-time position in a vibrant workplace.

Qualifications

• 4+ years in HR, office administration, or operations.
• Strong understanding of New York labor laws.
• Proficient in Google Suite and Mac systems.
• Proficient in Google Suite and macOS; experience with SAP Concur or similar expense tools.
• Grit, multi-tasking, and hands-on attitude in an industrial-creative setting.

Responsibilities

• Manage employee lifecycle and records compliance.
• Organize team events and manage employee recognition.
• Oversee daily office operations and vendor management.
• Create employee schedules and approve payroll.
• Utilize SAP Concur for financial tracking.
• Provide administrative support for IT and operations.

Skills

HR management

Office administration

Compliance knowledge

People skills

Systems proficiency

IT Support

Tools

Google Suite

SAP Concur

MacOS

Job description

Overview

A highly successful creative agency specializing in large-scale brand experiences and immersive environments is seeking a high-energy HR & Office Operations Coordinator for their Brooklyn office.

The firm’s New York hub is a unique space that serves as both a corporate office and an active production shop. This role is the operational anchor for the NY team, supporting a corporate staff and a dedicated production crew. This is a "culture-first" position, ideal for a true people person who can bridge the gap between a professional office environment and a hands-on production floor.

Status: Full-Time, Non-Exempt (Hourly)

Responsibilities

• HR & Employee Admin: Managing the full employee lifecycle for NY—processing shop applications, coordinating interviews, onboarding, and maintaining records in strict compliance with NY State labor laws (Sick Leave, PFL, etc.).
• Culture & People: Acting as the "culture carrier"—organizing monthly team treats, celebrating birthdays, and managing employee recognition to keep morale high across both office and warehouse staff.
• Office Operations: Overseeing the day-to-day "vibe" and functionality of the office space; managing housekeeping vendors, ordering inventory, and ensuring all supplies are stocked.
• Payroll & Scheduling: Creating shop employee schedules based on event needs; submitting and approving payroll under the guidance of the HR department.
• Financial Tracking: Utilizing SAP Concur for expense reports, tracking recurring shop expenses (janitorial, dumpsters, supplies), and managing vendor COIs and billing.
• General Support: Providing light IT troubleshooting and administrative assistance to ensure the NY office runs seamlessly during busy event seasons.

Ideal Candidate

• Experience: 4+ years in HR, office administration, or operations, ideally within a fast-paced agency, production, or warehouse environment.
• NY Compliance Knowledge: Strong understanding of New York labor laws and HR compliance requirements.
• The "Chameleon": You are as comfortable discussing benefits with corporate leads as you are coordinating with the warehouse crew; you are direct, transparent, and approachable.
• Systems Savvy: Proficient in Google Suite, Mac systems, and experience with SAP Concur (or similar expense tools).
• Grit & Professionalism: You have a "roll-up-your-sleeves" attitude and can manage multiple priorities in an active, industrial-creative setting.