People Manager

Montage International; Washington (District of Columbia); On-site; USD 80,000 - 90,000; Full time

Job summary

Montage International is seeking a People Manager to lead the daily operations of the People Department, mentor the team, and serve as a proactive business partner in achieving the company’s goals and values.

The role requires extensive HR experience, including employee relations, benefits, and compliance, with strong coaching and governance capabilities. Luxury hotel experience is highly preferred; travel may be required.

Qualifications

• 4-6 years of human resource experience; 3 of which were in an HR leadership role.
• Bachelor’s Degree (substitute 1 year of education for 2 years of work experience)
• Must have a diverse human resources background including employee relations, benefits and compensation, training, compliance, and recruitment
• Significant employee relations experience at a decision‑making level including investigations, coaching, counseling, and handling complaints
• Master’s Degree or SPHR/PHR Certification
• Luxury hotel experience strongly preferred
• Experience with Workday is a plus
• Travel may be required

Responsibilities

• Manages the day-to-day operations of the People Department Office
• Provides regular training and mentoring to the People Department team
• Builds strong relationships with associates and managers at all levels
• Manages associate relations documentation and investigations with supervision from the Director of People
• Ensures confidentiality and legal compliance across HR operations
• Oversees benefits and leave decisions (ADA, FMLA, USERRA) and HR documentation
• Plans and executes associate recognition programs quarterly
• Leads new hire orientation programs; acts as lead trainer for HR
• Utilizes HRIS to verify data, payroll, and benefit reporting
• Participates in weekly staff meetings and may present occasionally
• Proficient in Word, Excel, PowerPoint, Outlook; daily use of most programs

Skills

HR leadership

Employee relations

Training

Compliance

Recruitment

Education

Bachelor’s Degree

Master’s Degree or SPHR/PHR Certification

Tools

Workday

Job description

About Montage International

Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.

People Manager

SUMMARY The People Manager will manage the day- to- day operations of the People Department Team. They will collaborate, partner, and support the Director of People on all human resource functions, programs, assignments and resort activities as deemed necessary to support the business. The main focus of the role is the daily management of the People Department with a pro‑active approach and gracious attitude by effectively mentoring, coaching, and developing the People Department Team. This individual will participate as a pro‑active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values.

ESSENTIAL FUNCTIONS

• Understands and manages the day-to-day operations of the People Department Office
• Provides regular training and mentoring to the People Department team
• Must be highly professional, yet personable, with a strong ability to create meaningful relationships
• Manages associate relations documentation and conducts investigations in accordance with Director of People
• Responsible for handling highly confidential information and ensures company standards and legal compliance are met
• Manages benefits and all decisions regarding associate leave (ADA, FMLA, USERRA, personal, etc.) and is responsible for executing all documentation
• Plans and assists the People Team with the execution of associate recognition programs on a quarterly basis
• Active participant in new hire orientation programs; lead trainer for the Human Resources Department
• Uses outstanding verbal and written communication skills to coach, counsel, advise, mentor and motivate associates and managers at all levels
• Extensively uses human resources information systems to verify data entry accuracy, as well as run necessary payroll and benefit reports
• Attends weekly staff meetings; occasional presentations may be required
• Advanced in Word, Excel, PowerPoint, and Outlook; daily use of nearly all programs will occur

QUALIFICATIONS

• 4-6 years of human resource experience; 3 of which were in an HR leadership role
• Bachelor’s Degree (substitute 1 year of education for 2 years of work experience)
• Must have a diverse human resources background with experience including, but not limited to; employee relations, benefits and compensation, training, compliance, and recruitment
• Must have significant employee relations experience at a decision‑making level, including experience conducting investigations, coaching, counseling, and handling complaints
• Master’s Degree or SPHR/PHR Certification
• Luxury hotel experience strongly preferred
• Experience working with Workday is a plus
• Travel may be required

PHYSICAL REQUIREMENTS

Must be able to sit at a desk for up to 5 hours per day. Walking and standing are required the rest of the working day. Must be able to lift up to 15 lbs. occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.

Compensation

The pay scale for the People Manager position is $80,000.00 - $90,000.00. The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position.

EEO & Compliance

In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug‑free workplace and perform pre‑employment substance abuse testing.

Company Culture

At Montage Hotels & Resorts and Pendry Hotels, we’re committed to delivering extraordinary, personalized and authentic experiences. How we get there is by empowering our associates to think creatively. Grow their talents. Encourage them to have fun. And allow them to follow their passion in creating moments guests will long remember. At Montage and Pendry, opportunities for career growth are bountiful, and training programs are open to those seeking advancement. We encourage all of our associates to continuously learn and grow. Working at Montage and Pendry is more than a job; it’s a way of life.

Please let us know if you have any questions.