People & Guest Experience Lead — Assistant GM

Paradies Lagardere; Atlanta (GA); On-site; USD 52,000 - 68,000; Full time

Job summary

Paradies Lagardère is seeking a capable Assistant General Manager to lead restaurant operations with a focus on guest satisfaction, team development, and adherence to brand standards.

The role requires building a strong team culture, coaching staff, and ensuring safe, efficient service in a fast-paced environment. Candidates should have 3–5 years of restaurant management and hold a ServSafe certification.

Qualifications

• 3-5 years of restaurant management experience.
• Obtain and maintain current ServSafe Food Manager’s Certification within six months of hire/promotion.
• Proficiency in reading, writing, Microsoft Office and mathematics.

Responsibilities

• Promote an engaged workforce through coaching, training plans, and performance feedback.
• Ensure compliance with policies, SOPs, and sanitation standards daily.
• Drive guest satisfaction, handle complaints, and turn guests into return customers.
• Create schedules, manage labor and payroll as a percentage of sales.

Skills

Restaurant management

ServSafe Certification

Leadership

Customer service

Education

Bachelor of Science in hotel/restaurant management

Job description

Paradies Lagardère is seeking a capable Assistant General Manager to lead restaurant operations with a focus on guest satisfaction, team development, and adherence to brand standards.

The role requires building a strong team culture, coaching staff, and ensuring safe, efficient service in a fast-paced environment. Candidates should have 3–5 years of restaurant management and hold a ServSafe certification.