People-First Store Leader | Growth & Ice Cream Perks

Ben & Jerry's Connecticut; West Hartford (CT); On-site; USD 45,000 - 52,000; Full time

Benefits offered by this job

Health benefits

PTO

Ice cream perks

Bonus opportunities

Growth opportunities

Job summary

Ben & Jerry's Connecticut is seeking a Store Manager in West Hartford to lead a people-first shop team and own daily operations. You will drive standout guest experiences, manage labor and sales, and uphold a culture-driven, values-led store environment with ice cream always nearby.

The role emphasizes strong leadership, guest service excellence, and a passion for building a collaborative team that loves the brand and community engagement.

Qualifications

• 2+ years of management or general management experience.
• Strong leadership and communication abilities.
• Operational confidence with a team-focused mindset.
• Genuine care for team and guests; passion for great ice cream.

Responsibilities

• Lead, coach, and develop a high-performing team.
• Create consistent, feel-good guest experiences.
• Manage sales, labor, and daily operations with care and accountability.
• Balance results with culture; both matter.
• Represent the Ben & Jerry's brand in the local community.

Skills

Leadership

Coaching

Communication

People skills

Team building

Job description

Ben & Jerry's Connecticut is seeking a Store Manager in West Hartford to lead a people-first shop team and own daily operations. You will drive standout guest experiences, manage labor and sales, and uphold a culture-driven, values-led store environment with ice cream always nearby.

The role emphasizes strong leadership, guest service excellence, and a passion for building a collaborative team that loves the brand and community engagement.