People-First Office Manager — HR, Payroll & Concierge Lead

New Perspective Senior Living, LLC; Northern (KY); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Annual bonus

401(k) with Company Match

Paid Time Off and Holidays

Company-Paid Basic Life Insurance

Voluntary Short-Term Disability

Company-Paid Long-Term Disability

Health Reimbursement Account/Health/Sa

Flexible Spending Accounts

Education assistance - up to $5,000

Real-time Access to Earned Wages

Employee Assistance Program

Job summary

New Perspective Senior Living is seeking a Business Office Manager to recruit, onboard, and manage non-exempt staff, support payroll processing, and lead the concierge team. You will help ensure compliant HR practices and foster a welcoming resident-focused environment across communities.

The role emphasizes staffing, vendor relationships, and engagement initiatives, with opportunities for bonus eligibility and comprehensive benefits.

Qualifications

• Must have experience with recruiting, screening and onboarding processes.
• Strong organizational and computer skills are required.
• Excellent verbal and written communication skills.
• Experience in senior living or healthcare is a plus.
• Able to work flexible hours, including weekends and holidays.

Responsibilities

• Recruit, screen, and onboard non-exempt employees.
• Manage job postings on internal and external platforms.
• Ensure timely completion of onboarding steps, including background checks and I-9 verification.
• Train employees on HR software and community-specific systems.
• Handle employment changes and submit payroll for processing.
• Lead engagement activities and promote a positive employee experience.
• Ensure compliance with federal, state, and company policies.
• Support accounting with accounts payable, vendor relationships, and resident billing.
• Supervise, train, and manage the concierge team.
• Perform other duties as assigned.

Skills

Recruiting

Screening

Onboarding

Communication skills

Organizational skills

Flexibility

Education

High School diploma or GED

Job description

New Perspective Senior Living is seeking a Business Office Manager to recruit, onboard, and manage non-exempt staff, support payroll processing, and lead the concierge team. You will help ensure compliant HR practices and foster a welcoming resident-focused environment across communities.

The role emphasizes staffing, vendor relationships, and engagement initiatives, with opportunities for bonus eligibility and comprehensive benefits.