People-First Hospitality General Manager

Shake Shack; Saint Paul (MN); On-site; USD 57,000 - 73,000; Full time

Benefits offered by this job

Weekly Pay & Bonuses

Meal Discounts

Corporate discounts

Employee benefits

Job summary

Shake Shack in Minnesota seeks an experienced Restaurant General Manager to lead daily operations with a focus on hospitality and quality. You will coach teams, manage inventory and budgets, and drive sales while ensuring safety and high standards.

The role requires 3+ years of GM experience in fast-paced venues, strong leadership, and P&L familiarity. The company offers weekly pay, meal discounts, and extensive employee benefits as part of its Shake Shack culture.

Qualifications

• Minimum 3 years of Restaurant General Management experience in a high volume, fast-paced environment.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
• Ability to learn and train others on all aspects of the Shack operations.
• Demonstrated ability to champion hospitality and motivate team members.
• Strong leadership skills with a focus on coaching and achieving excellence.
• Knowledgeable in all financial aspects of business operations.
• Minimum 3 years of P&L responsibilities.
• Food handler certification, preferred.
• Willingness to work flexible hours.

Responsibilities

• Lead, coach and develop team members
• Manage inventory, quality, and safety protocols
• Meet and exceed financial and profitability goals by managing budget
• Maintain top-notch standards of excellence and hospitality
• Drive sales and profits while developing people
• Implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance.
• Manage payroll and scheduling
• Promote the brand in the local community through word-of-mouth and restaurant events

Skills

General Management

Team Leadership

Coaching & Training

Budgeting & Finance

Hospitality & Customer Service

Flexibility

Event Promotion

Inventory Management

Safety Compliance

Job description

Shake Shack in Minnesota seeks an experienced Restaurant General Manager to lead daily operations with a focus on hospitality and quality. You will coach teams, manage inventory and budgets, and drive sales while ensuring safety and high standards.

The role requires 3+ years of GM experience in fast-paced venues, strong leadership, and P&L familiarity. The company offers weekly pay, meal discounts, and extensive employee benefits as part of its Shake Shack culture.