People-First Coffeehouse Shift Lead

Starbucks Corp.; Austin (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) Retirement Plan with Employer 6

Starbucks equity/Stock program

Job summary

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will guide the team in preparing quality beverages and food to recipe standards, while coaching colleagues to deliver excellent service.

The role emphasizes strong communication, teamwork, and the ability to manage tasks across a busy store environment, including maintaining safety and policy adherence.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling customers' requests.
• Ability to direct the work of others and delegate tasks to teammates.
• Strong oral communication and interpersonal skills in a retail setting.
• Ability to learn quickly and work as part of a team.

Responsibilities

• Lead with craft and heart to ensure a welcoming space for the community.
• Oversee food and beverage preparation to standard recipes and customize as needed.
• Coach and coordinate tasks of two or more employees to fulfill customer needs.
• Maintain store safety, policies, and quality standards.

Skills

Customer service

Leadership

Communication

Teamwork

Job description

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will guide the team in preparing quality beverages and food to recipe standards, while coaching colleagues to deliver excellent service.

The role emphasizes strong communication, teamwork, and the ability to manage tasks across a busy store environment, including maintaining safety and policy adherence.