Coffeehouse Shift Supervisor: Lead with Craft and Heart

Starbucks Corp.; Baytown (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Tuition coverage

Paid vacation

401(k) match

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead daily store operations with craft and heart, ensuring a welcoming space for the local community. You will guide the team to deliver quality beverages and food, while maintaining safety and store standards.

The role emphasizes coaching and delegating tasks, managing busy periods, and upholding exceptional customer experiences, with growth opportunities through Starbucks benefits and development programs.

Qualifications

• Six months of experience in a customer-facing role.
• Experience delegating tasks to others and coordinating two or more teammates.
• Effective oral communication skills in a retail environment.
• Knowledge of the retail environment and customer service standards.

Responsibilities

• Lead store operations as shift supervisor to ensure smooth service.
• Prepare beverages and food to standard recipes, with customization as needed.
• Coach and delegate tasks to team members to maintain efficiency.
• Uphold store safety, cash handling, and product quality during shifts.

Skills

Direct others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead daily store operations with craft and heart, ensuring a welcoming space for the local community. You will guide the team to deliver quality beverages and food, while maintaining safety and store standards.

The role emphasizes coaching and delegating tasks, managing busy periods, and upholding exceptional customer experiences, with growth opportunities through Starbucks benefits and development programs.