People Experience Coordinator

Super Radiator Coils; Richmond (VA); On-site; USD 55,000 - 75,000; Full time

Job summary

Super Radiator Coils, based in Richmond, VA, is seeking a People Experience Coordinator to enhance the employee experience across the Richmond Division. You will lead 30-60-90 day reviews and IDP initiatives, partnering with shop leadership to support growth, training, and staffing strategies.

The role reports to the Director of People Operations and requires strong communication, organization, and collaboration skills in a fast-paced environment.

Qualifications

• Ability to multi-task in a fast-paced environment
• Excellent communication skills, both verbal and written
• Excellent organizational and time management skills
• Ability to remain unbiased and supportive in a diverse workplace
• Strong collaboration skills across teams
• Attention to details and accuracy in data and records

Responsibilities

• Participate in discussions and planning for employee experience improvements
• Support IDP programs and 30-60-90 day reviews for shop leadership
• Collaborate with Shop Managers on staffing strategies and internal candidate development
• Assist in training and guidance related to IDP processes and performance reviews
• Track progress in the HRIS and participate in KPI analysis and data-driven recommendations
• Conduct exit interviews and support culture-fit evaluations during hiring

Skills

Multi-tasking

Communication

Organization

Unbiased

Collaboration

Attention to detail

Job description

People Experience Coordinator

Job Summary: The People Experience Coordinator is responsible for ensuring a positive employee experience for the Richmond Division of Super Radiator Coils. This includes managing a successful 30-60-90 Day Review and IDP programs. Supporting shop leadership as it relates to 30-60-90 Day Reviews and IDP's, department staffing strategies as well as participating in other areas related to the employee experience. This role reports to the Director of People Operations.

Requirements

• Ability to multi-task.
• Excellent communication skills.
• Excellent organizational and time management skills.
• Ability to remain unbiased.
• Remain upbeat and supportive.
• Strong collaboration skills
• Have attention for details.
• Ability to effectively communicate.
• Self-motivated and able to analyze and prioritize workload.
• Ability to thrive in a fast-paced work environment.
• Ability to cultivate relationships with new and existing employees.
• Possess a positive attitude in the face of challenges.
• Ready to take on the "Awesome Responsibility of Leadership."
• Lead with SRC Values (Relationships, Integrity, Excellence, Teamwork, Problem, Solving)

Essential Functions

• Actively participate in discussions, meetings and brainstorming items related to employee experience.
• Actively participate in the development, monitoring, and improvement of shop employees through the IDP process and other avenues.
• Actively participate in the development of office employees as needed.
• Actively work with Shop Managers and Supervisors relating to department staffing strategies.
• Work with Shop Managers and Supervisors to strategize ways to help employee's personal growth through IDP's, coaching and other avenues.
• Aid in monitoring and recommending shop employee training & assessments
• Work with Shop Managers and Supervisors to strategize on internal candidates based upon strengths/abilities.
• Support, training and guidance for Shop Managers, Supervisors and Leads for items related to the IDP process, development, process changes, etc.
• Manage and participate in 30-60-90 day meetings with Employee, Manager, Supervisors.
• Manage and participate in annual IDP meetings with Employee, Manager, Supervisors and/or Leads.
• Track employee progress in our database as employee(s) work through IDP goals.
• Assist as needed in the management of KPI's (Key Performance Indicators) for the People Operations Team
• Analyze and use data from KPI's, Survey's, reviews, check-ins and any other data source to make recommendations for employee experience.
• Conduct Exit Interviews for employees who are leaving the company. This is related to shop employees and Office employees.
• Evaluate candidates for culture fit as part of the hiring process
• Participate in Community Engagement initiatives as time permits.
• Active team player, with the expectation that you are willing to jump in when needed to help support the department. This includes but is not limited to Survey's benefit enrollment, and Fact Findings.
• Ability to take on other duties as department needs or department structure changes.
• Maintain and enhance expertise by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

Benefits

• We also offer a comprehensive benefits package that includes, medical, dental, vision, retirement 401(k) program, vacation and holidays, flexible spending accounts, potential for tuition assistance, employee assistance, mental health/substance abuse program, life insurance, and more.

Super Radiator Coils is an Equal Employment Opportunity / For employees: women, minorities, those with disabilities, and veterans are encouraged to apply.

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Pay Transparency Nondiscrimination Posting (PDF)

EO 13496 Posting - Notification of Employee Rights under the NLRA (PDF)

FMLAEPPAIf you are a job seeker with a disability and require accessibility assistance or reasonable accommodation to apply for an open position, please contact the Human Resources Department: Super Radiator Coils 451 Southlake Boulevard Richmond, VA 23236 Email: [e-mail]