People Delivery Partner

Maximus; City of Rochester (NY); Remote; USD 57,000 - 67,000; Full time

Job summary

A leading global organization, Maximus, is seeking a People Delivery Partner to drive people-related strategies aligned with business objectives. This pivotal role requires strong collaboration with business leaders, overseeing talent management, performance, and organizational change initiatives to enhance employee engagement and organizational growth. Join an agile team dedicated to impactful service delivery.

Benefits

25 days annual leave

9% combined pension

Holiday trade scheme

Flexible benefits package

Qualifications

• Proven HR or People Business Partner experience.
• Ability to collaborate with senior leaders and influence decisions.
• Experience using data for decision-making.
• Experience in organizational change and transformation.

Responsibilities

• Align people strategies with business objectives and promote a performance-driven culture.
• Lead the talent and succession process and nurture a positive working environment.
• Manage performance review cycles and support feedback processes.

Skills

Leadership

Problem Solving

Communication

Analytical Skills

Collaboration

Attention to Detail

Proactivity

Empathy

Job description

Description & Requirements

Be part of something great. Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.

Here in the UK, we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.

From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. Home Based Benefits include:

• 25 days annual leave
• 9% combined pension
• Holiday trade scheme
• Flexible benefits package

Closing date - Close of play Monday 23rd June

The People Delivery Partner will play a pivotal role in the operational People function, reporting directly to the Head of People - Operational Performance. This role will be central to aligning people strategies with business objectives, promoting a performance-driven culture, and aiding organizational growth and transformation initiatives. The People Delivery Partner will collaborate closely with business leaders to facilitate the delivery of people-related strategies, lead and manage key projects, provide data-led insights, and ensure the People function actively contributes to the company's success and growth.

This is an agile role working across operations, growth, and change based on business priorities. Salary Range - £57,000 to £67,000.

Partnering

• Work with key stakeholders to educate them on leading teams and using the People team centres of excellence model to drive strong sponsorship with the business.
• Understand Maximus' operational business model and develop a unified approach to delivering People initiatives aligned with business requirements.
• Act as a true partner, translating people strategies with company goals, creating a roadmap of people priorities, and driving key processes like talent management and performance management.
• Deliver regular updates on key people metrics with insights to focus on areas like retention, attendance, and workforce planning, feeding trends back to the People centres of excellence.

Talent Management & Succession Planning

• Lead the talent and succession process, ensuring a robust and consistent approach, and share key outputs with T&D and Resourcing teams.
• Develop a clear capability profile, address gaps, and foster a pipeline of future leaders.
• Apply a diverse lens to pools to ensure inclusivity.
• Develop strategies to improve retention, especially within the first 12 months.
• Partner with Wellbeing to improve attendance strategies.

Engagement

• Nurture a positive and inclusive working environment and support engagement initiatives.
• Promote Maximus values.

Performance Management

• Manage performance review cycles and promote compliance training.
• Support feedback processes and coach managers on performance reviews.
• Develop and implement standardized objectives.

Project Leadership & Execution

• Lead or support key projects within the people function or wider organizational projects.
• Collaborate with stakeholders to ensure project delivery within scope and impact.
• Establish milestones and metrics, ensuring agility and growth considerations.

Change Management

• Support organizational change initiatives and foster continuous improvement.
• Integrate diversity, equity, and inclusion strategies into HR initiatives.
• Lead internal change processes, manage consultations, and support TUPE processes.

Growth

• Support bid activity, due diligence, TUPE, and mobilization activities.

Data-led Insights & Technological Enablement

• Provide data insights to improve people metrics.
• Ensure activities leverage available tools and platforms for self-service and effective management.

Key Contacts & Relationships

• Internal: Operations, Change & Transformation, Growth teams
• External: HR directorate, Clients, External organizations

Qualifications & Experience

• Proven HR or People Business Partner experience
• Ability to collaborate with senior leaders and influence decisions
• Experience using data for decision-making
• Experience in organizational change and transformation
• Knowledge of talent management, succession planning, performance management
• Familiarity with HR technology and data analytics
• Strong communication, leadership, and problem-solving skills
• Ability to work in a fast-paced, agile environment

Competencies

• Business acumen
• Effective communication
• Analytical skills
• Change management
• Solution-focused approach
• Collaboration
• Attention to detail
• Proactivity
• Empathy

EEO & Inclusion

Maximus is committed to diversity, equity, and inclusion. We support applicants with disabilities through the Disability Confident scheme, including guaranteed interviews for eligible candidates, and will consider reasonable adjustments during recruitment.

Minimum Salary: £57,000; Maximum Salary: £67,000.