People & Culture Manager

EOS Hospitality LLC; New York (NY); Hybrid; USD 70,000 - 75,000; Full time

Job summary

EOS Hospitality LLC seeks a hands-on People + Culture Manager for The William Vale in New York. You will provide guidance on HR policies, benefits, compliance, and employee relations while supporting a dynamic hotel team.

This role partners with the Director of People and Culture to manage recruiting, onboarding, training, and HR systems, ensuring accurate records and a respectful, inclusive work environment.

Qualifications

• Bachelor's degree or higher required; PHR or SPHR preferred.
• Minimum 2 years HR management experience in a hotel/resort environment.
• Proficient in all HR processes: recruitment, employee relations, compensation, benefits administration, employment law, workers' compensation and talent management.
• Experience with ADP Workforce Now is a plus.

Responsibilities

• Assist Director of People and Culture with HR operations and governance.
• Manage communication: answer phone calls, messages, calendar, meetings.
• Prepare regular HR reports.
• Assist with recruitment and interviews; process background checks.
• Coordinate onboarding, new hire paperwork and orientation.
• Prepare offer packets and benefits information.
• Maintain I-9 forms and compliance.
• Maintain HR records and department logs.

Skills

HRIS systems

Microsoft Office

Communication skills

Time management

Attention to detail

Guest service orientation

Regulatory compliance

Problem solving

Education

Bachelor's degree

PHR/SPHR certified

Tools

ADP Workforce Now

Job description

Description

Intro

The William Vale aims to blend the authenticity of the Williamsburg neighborhood with a forward-thinking approach to the hospitality experience. The William Vale offers a comfortable contemporary atmosphere combined with intuitive design and modern comfort - we pride ourselves on offering warm hospitality to all.

We understand that for our Colleagues to give their best work, we must meet (and exceed!) their expectations as an employer. We promote a culture of respect, diversity, career growth and fun. Success awaits motivated individuals who join our team.

Overview

Success awaits a hands-on, personable, motivated, and professional People + Culture Manager to join our team. The ideal candidate is an experienced, high-energy and empowered individual who will proactively provide constant support and guidance to our entire team regarding people resources, systems and SOPs.

Responsibilities

• Assist Director of People and Culture with:
• Managing communication, including answering phone calls and taking messages
• Maintain calendar, schedule meetings and appointments
• Assist in the preparation of regularly scheduled reports
• Provides timely assistance to team members by answering employee requests and questions
• Assists with recruitment and interview process, submits new-employee background checks
• Schedules meetings and interviews as requested by the director of HR.
• Prepares offer packets, benefit packets and other employee related information
• Coordinates new hire paperwork and new hire orientation meetings
• Completes Forms I-9, verifies I-9 documentation and maintains I-9 files.
• Administers employee benefit plans, including enrollments, changes and terminations.
• Reconciles benefits statements.
• Assists with colleague recognition, reward and incentive programs
• Assists in coordinating and managing employee trainings
• Completes employment verifications and unemployment claims
• Maintains current knowledge of applicable local, state and federal wage and hour laws
• Oversees organizational processes within department, such as file audits, paperwork maintenance, etc.
• Responsible for updating department logs and spreadsheets.
• Maintains filing and organization for HR department

Skills

• Experience with HR databases and HRIS systems
• Proficient in Microsoft Office (Word, Outlook, Excel, PowerPoint)
• Outstanding communication and interpersonal skills
• Excellent time management skills and the ability to prioritize work
• Strong sense of ownership, attention to detail, and organizational skills
• Approach all encounters with guests and colleagues in an attentive, friendly, courteous and service-oriented manner.
• Comply with Standards and regulations to encourage safe and efficient hotel operations.
• Must be proactive in handling problems, including anticipating, preventing, identifying and solving issues as necessary.

Qualifications

• Bachelor's degree or higher required/PHR or SPHR certified preferred
• Minimum of (2) years' experience actively serving in human resource management in a hotel/resort environment
• Required proficiency, knowledge, and experience in all HR process: selection & employment, employee relations, compensation, benefits administration, employment law, workers compensation and talent management
• Experience in ADP Workforce Now is a plus

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Salary: $70k-75k

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Source: EOS Hospitality