People + Culture Manager

The William Vale; New York (NY); On-site; USD 70,000 - 75,000; Full time

Job summary

The William Vale in New York, NY seeks a hands‑on People + Culture Manager to provide proactive HR support and guidance across the team. You will partner with leadership to optimize HR processes, benefits administration, onboarding, and employee relations for a dynamic hospitality environment.

Ideal candidates bring 2+ years in hotel HR, proficiency with HRIS and ADP, and strong communication, organization, and problem‑solving skills to foster a culture of service and respect.

Qualifications

• Bachelor's degree or higher required; PHR or SPHR certification preferred.
• Minimum of 2 years’ experience in human resources management in a hotel/resort environment.
• Experience in all HR processes: selection & employment, employee relations, compensation, benefits administration, employment law, workers' compensation and talent management.

Responsibilities

• Assist Director of People and Culture with HR operations and administration.
• Manage communication: answer calls, take messages, and coordinate with team.
• Maintain calendar, schedule meetings and appointments.
• Prepare regularly scheduled reports and HR documentation.
• Respond to employee questions and requests in a timely manner.
• Assist with recruitment and interview processes; process background checks.
• Coordinate new hire paperwork and orientation; organize onboarding.
• Complete Forms I-9 and verify documentation; maintain I-9 files.
• Administer benefits programs: enrollments, changes, terminations; reconcile statements.
• Support colleague recognition, rewards, and incentive programs.
• Coordinate trainings and employee development activities.
• Maintain HR records, logs, and filing; ensure compliance with wage/hour laws.

Skills

HRIS systems

Microsoft Office

Communication skills

Time management

Attention to detail

Guest service mindset

Compliance knowledge

Proactive problem solving

Education

Bachelor's degree or higher

PHR or SPHR certification preferred

Tools

ADP Workforce Now

Job description

Intro

The William Vale aims to blend the authenticity of the Williamsburg neighborhood with a forward-thinking approach to the hospitality experience. The William Vale offers a comfortable contemporary atmosphere combined with intuitive design and modern comfort – we pride ourselves on offering warm hospitality to all.

We understand that for our Colleagues to give their best work, we must meet (and exceed!) their expectations as an employer. We promote a culture of respect, diversity, career growth and fun. Success awaits motivated individuals who join our team.

Overview

Success awaits a hands‑on, personable, motivated, and professional People + Culture Manager to join our team. The ideal candidate is an experienced, high-energy and empowered individual who will proactively provide constant support and guidance to our entire team regarding people resources, systems and SOPs.

Responsibilities

• Assist Director of People and Culture with:
• Managing communication, including answering phone calls and taking messages
• Maintain calendar, schedule meetings and appointments
• Assist in the preparation of regularly scheduled reports
• Provides timely assistance to team members by answering employee requests and questions
• Assists with recruitment and interview process, submits new‑employee background checks
• Schedules meetings and interviews as requested by the director of HR.
• Prepares offer packets, benefit packets and other employee related information
• Coordinates new hire paperwork and new hire orientation meetings
• Completes Forms I-9, verifies I-9 documentation and maintains I‑9 files.
• Administers employee benefit plans, including enrollments, changes and terminations.
• Reconciles benefits statements.
• Assists with colleague recognition, reward and incentive programs
• Assists in coordinating and managing employee trainings
• Completes employment verifications and unemployment claims
• Maintains current knowledge of applicable local, state and federal wage and hour laws
• Oversees organizational processes within department, such as file audits, paperwork maintenance, etc.
• Responsible for updating department logs and spreadsheets.
• Maintains filing and organization for HR department

Skills

• Experience with HR databases and HRIS systems
• Proficient in Microsoft Office (Word, Outlook, Excel, PowerPoint)
• Outstanding communication and interpersonal skills
• Excellent time management skills and the ability to prioritize work
• Strong sense of ownership, attention to detail, and organizational skills
• Approach all encounters with guests and colleagues in an attentive, friendly, courteous and service‑oriented manner.
• Comply with Standards and regulations to encourage safe and efficient hotel operations.
• Must be proactive in handling problems, including anticipating, preventing, identifying and solving issues as necessary.

Qualifications

• Bachelor’s degree or higher required/PHR or SPHR certified preferred
• Minimum of (2) years’ experience actively serving in human resource management in a hotel/resort environment
• Required proficiency, knowledge, and experience in all HR process: selection & employment, employee relations, compensation, benefits administration, employment law, workers compensation and talent management
• Experience in ADP Workforce Now is a plus

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Salary: $70k-75k