Human Resources Manager

Bally's Corporation; South Lake Tahoe (NV); On-site; USD 65,000 - 90,000; Full time

Job summary

Bally's Corporation is seeking an HR Leader to oversee the HR staff, shape talent strategies, and align HR operations with business goals. The role emphasizes coaching, investigations, and ensuring regulatory compliance across the organization.

The ideal candidate will drive employee relations, recruitment, and performance management while maintaining confidential, ethical standards and delivering top-notch customer service in a fast-paced hospitality environment.

Qualifications

• 4 years of HR experience with at least 2 years in a leadership role.
• Strong business acumen and analytical thinking to drive results.
• Excellent organizational and written and verbal communication skills.

Responsibilities

• Supervise and manage HR staff; develop and monitor operational goals and performance.
• Lead strategies for turnover, recruitment, staff development, and employee relations.
• Resolve employee and labor relations issues; conduct investigations as needed.
• Assist with monthly budget reconciliations, P&L reviews and purchasing approvals.
• Build productive relationships with operational departments to support business goals.
• Provide coaching and career development guidance to client groups and teams.
• Ensure compliance with laws and internal policies; maintain confidentiality.
• Promote exceptional customer service in line with company standards.

Skills

Leadership

Problem solving

Employee relations

Decision making

Business acumen

Critical thinking

Tools

Microsoft Office

Job description

Responsibilities:

• Responsible for supervising and managing members of HR staff. Develops, implements and manages operational goals and monitors achievements of performance and profit objectives.
• Identifies and develops strategies for turnover, recruitment, staff development, engagement, employee relations, guest service, compensation, benefits/wellness and performance management issues.
• Manages and resolve employee and/or labor relations issues. Conducts effective, thorough and objective investigations in cases of complaints, harassment, employee concerns or EEOC issues.
• Assist with establishing and managing monthly budget reconciliations, P&L review, and approving departmental purchasing.
• Develops and maintains productive, informative, and respectful relationships that support achievement of business focused results with operational departments, to include understanding the organizational structure and need of each area.
• Provides performance management (coaching, counseling, career development, corrective action and terminations) guidance/counsel to client groups and their teams to ensure compliance with law, regulations and internal policy/procedure.
• Maintains current knowledge of HR policies, programs, laws and regulations and ensure full compliance with all State regulations
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. Responsible for the overall achievement of department customer service goals.
• Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management / GM.
• Maintains strict confidentiality in all departmental and company matters

Supervisory Responsibilities:

• Responsible for staff development and training programs.
• Responsible for rewards and recognition program to maximize employee engagement.
• Evaluates team members within department and delivers constructive feedback to employees in regards to performance.
• Determines recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs.
• Determines work procedures and expedites workflow.
• Responsible for employee performance (disciplining, coaching, counseling).

Competencies:

• Must have excellent organizational and written and verbal communication skills.
• Proficient in Microsoft Office Products (Word, Excel, Outlook, Teams)
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.

Target Salary Range: ($75,000 DOE)

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

Behaviors

Enthusiastic - Shows intense and eager enjoyment and interest

Innovative - Consistently introduces new ideas and demonstrates original thinking

Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well

Dedicated - Devoted to a task or purpose with loyalty or integrity

Motivations

Ability to Make an Impact - Inspired to perform well by the ability to contribute to the success of a project or the organization

Experience

4 years: Previous HR Experience, with a minimum of 2 years in a leadership role (preferred)

Skills

• Problem solving (preferred)
• Leadership (preferred)
• Employee Relations (preferred)
• Decision Making (preferred)
• Business Acumen (required)
• Critical thinking (required)

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.