People & Culture Director for Major Event Venues

Compass Group USA; Evanston (IL); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off Plan

Holiday Time Off

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

FSAs

Job summary

Levy partners with Northwestern University at Ryan Field to deliver exceptional hospitality experiences. The Director of Human Resources will lead the people function, partnering with senior leadership to guide recruitment, employee relations, training, compliance, engagement, and performance management across a high-volume venue.

The role emphasizes building strong relationships, maintaining a positive workplace culture, and ensuring staffing readiness for events and daily operations.

Qualifications

• Demonstrated HR leadership experience in hospitality, sports and entertainment, or high-volume environments.
• Strong knowledge of recruiting, employee relations, onboarding, compliance, and HR best practices.
• Ability to build trust with leaders, managers, and team members at all levels.
• Comfortable working in a fast-paced, event-driven environment with changing priorities.

Responsibilities

• Serve as HR leader and strategic partner for Ryan Field leadership.
• Lead full-cycle recruitment for salaried, hourly, seasonal, and game-day staff.
• Collaborate with hiring managers to build staffing plans for events.
• Support onboarding, orientation, training, and retention initiatives.
• Provide guidance on employee relations, performance management, coaching, and corrective action.
• Ensure compliance with policies, employment laws, and union requirements where applicable.
• Maintain HR systems, records, reporting, and administrative processes.
• Champion inclusion, hospitality, accountability, and recognition.
• Support leadership development and succession planning for managers and high-potential staff.

Skills

HR leadership

Recruiting

Employee relations

Onboarding

Compliance

Training

Performance management

Team development

Relationship building

Education

Bachelor's degree in HR/Business

SHRM/HRCI certification (plus)

Tools

HRIS

Job description

Levy partners with Northwestern University at Ryan Field to deliver exceptional hospitality experiences. The Director of Human Resources will lead the people function, partnering with senior leadership to guide recruitment, employee relations, training, compliance, engagement, and performance management across a high-volume venue.

The role emphasizes building strong relationships, maintaining a positive workplace culture, and ensuring staffing readiness for events and daily operations.