People Business Partner, R&D

ServiceTitan; United States; Remote; USD 124,000 - 167,000; Full time

Job summary

ServiceTitan is seeking a People Business Partner to enhance organizational health and employee experience. This role involves coaching managers, driving initiatives, and supporting HR processes in a fast-paced environment. The ideal candidate will have extensive HR experience and a strategic mindset to foster a positive workplace culture.

Benefits

Flexible time off

Company-paid medical, dental, and vision

401k match

Parental leave and fertility services support

Holistic health and wellness benefits

Qualifications

• 5+ years of HR business experience, including 3+ years as a strategic HR business partner.
• Experience with employee relations, performance management, and organizational design.
• Ability to work in a fast-paced, ambiguous environment.

Responsibilities

• Coach and advise managers on performance management and employee relations.
• Drive organizational-wide initiatives and support people-related opportunities.
• Collaborate with COEs on performance, compensation, and development programs.

Skills

Coaching

Influencing

Employee Relations

Organizational Design

Talent Development

Job description

Ready to be a Titan?

We’re looking for a People Business Partner (also known as HRBP) to join our team partnering with a variety of teams here at ServiceTitan. In thi s role, you’ll partner closely with managers and talent across the R&D organization, as we focus on scaling the organization and everything that comes along with that. Achieving the extraordinary is critical to our success, but equally as important is the environment and culture in which the teams operate to achieve those results. The People Business Partner team plays a valuable role in supporting the business and the ideal candidate will contribute at both hands-on and strategic levels.

We are looking for someone who thrives in a fast paced, evolving environment. This position will play a critical role by serving as a key business partner to work on people-related opportunities and resolve challenges and in paving the way for best-in-class employee experience. While you’re not expected to have all the answers, you are expected to be curious, ask for help, and use excellent judgment.

What you'll do:

• Coach and advise managers and team members on a variety of topics impacting the Titan experience and organizational health, including performance management, people and team dynamics, and employee relations concerns.

• Build relationships while modeling and inspiring a culture of mutual accountability, constructive collaboration, and high quality execution.

• Partner with teams to keep a pulse on what’s going on within their teams and how this may impact the business

• Drive and support in organizational-wide initiatives and projects

• Execute on day to day activities, with attention to detail, agility and a critical eye in identifying better ways of working

• Collaborate with COEs and the broader People Ops team to roll out all key people processes around performance, compensation, DEI, benefits, and learning & development programs.

• Be a trusted advisor and partner on all people-related matters.

What you'll bring:

• 5+ years of HR business experience, ideally with at least 3+ years of experience as a strategic HR business partner in a scaling environment.

• Well-rounded experience with a variety of HR disciplines such as employee relations, organizational design, performance management, and talent development.

• Experience supporting exempt and nonexempt employees.

• An ability to coach and influence leaders and employees.

• A deep level of curiosity and strong business acumen to be able to proactively connect the dots and make sound decisions using great judgment.

• Experience operating in a fast-paced, sometimes ambiguous environment.

• Experience working in a remote-first environment and supporting distributed teams.

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.

What We Offer:
When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.

• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.

• Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $124,400 USD - $166,400 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.