People Business Partner (R&D)

ServiceTitan; United States; On-site; USD 124,000 - 167,000; Full time

Job summary

ServiceTitan is seeking a People Business Partner to enhance the employee experience and foster a positive culture. This role involves strategic partnership with R&D teams, coaching managers, and addressing people-related challenges in a fast-paced environment. The ideal candidate will have significant HR experience and a collaborative mindset.

Benefits

Flexible time off

Learning and development opportunities

Medical, dental, vision coverage

401k match

Parental leave

Pet insurance

Qualifications

• 5+ years of HR experience, including 4+ years as a strategic HR business partner.
• Broad experience across HR disciplines such as employee relations and performance management.
• Ability to coach and influence leaders and employees effectively.

Responsibilities

• Coach and advise managers on performance management and employee relations.
• Build relationships that promote accountability and collaboration.
• Monitor team health and support organizational initiatives.

Skills

Coaching

Influencing

Collaboration

Business Acumen

Curiosity

Job description

Ready to be a Titan?

We’re looking for a People Business Partner (also known as HRBP) to join our team partnering with a variety of teams here at ServiceTitan. In this role, you’ll partner closely with managers and talent across the R&D organization, focusing on scaling the organization and fostering a positive environment and culture to achieve extraordinary results. The People Business Partner team supports the business by contributing both strategically and practically.

We seek someone who thrives in a fast-paced, evolving environment. This role involves addressing people-related opportunities, resolving challenges, and enhancing the employee experience. Curiosity, good judgment, and a collaborative attitude are essential, even if you don’t have all the answers.

What you'll do:

• Coach and advise managers and team members on performance management, team dynamics, and employee relations.
• Build relationships that promote a culture of accountability, collaboration, and high-quality execution.
• Monitor team health and its impact on the business.
• Support organizational initiatives and projects.
• Manage day-to-day activities with attention to detail, agility, and continuous improvement.
• Collaborate with Centers of Excellence (COEs) and the broader People Ops team on key processes like performance reviews, compensation, DEI, benefits, and development programs.
• Serve as a trusted advisor on all people-related matters.

What you'll need:

• 5+ years of HR experience, including at least 4+ years as a strategic HR business partner in a scaling environment.
• Broad experience across HR disciplines such as employee relations, organizational design, performance management, and talent development.
• Experience supporting both exempt and nonexempt employees.
• Ability to coach and influence leaders and employees effectively.
• Strong curiosity, business acumen, and sound judgment.
• Experience working in a fast-paced, sometimes ambiguous environment.
• Experience supporting remote and distributed teams.

Be Human With Us:

Being human means sharing experiences, perspectives, and embracing diversity. If you have the skills but hesitate to apply because of your background, we encourage you to apply anyway. We value different perspectives and believe they make us stronger. Join us in challenging conventional thinking and solving meaningful problems together.

What We Offer:

• Flextime, recognition, and support for autonomous work: Flexible time off, learning and development opportunities, onboarding, leadership training, awards, and more.
• Holistic health and wellness benefits: Medical, dental, vision coverage, FSA/HSA, 401k match, telehealth, and memberships.
• Support for all stages of life: Parental leave, fertility services, surrogacy, adoption reimbursement, maternity support, pet insurance, legal and financial services.

We celebrate individuality and encourage underrepresented groups to apply. ServiceTitan is committed to fair compensation, considering skills, experience, and location. The salary range for candidates in the U.S. is $124,400 - $166,400, with additional bonuses, equity, and benefits.