People Business Partner Lead - Luxury Retail

Saks Fifth Avenue Llc; United States; On-site; USD 96,000 - 139,000; Full time

Benefits offered by this job

Medical, vision, dental

Employee discount

401(k) retirement plan

Life and disability insurance

Job summary

Exemplar Luxury Group, formerly Saks Global, seeks a Manager, People Business Partner for Bergdorf Goodman to partner with store leaders on people strategy and business performance. You will support a high-performing, luxury sales workforce across both Women’s and Men’s stores, ensuring engagement and discrete handling of sensitive issues.

This role requires 5–7 years of progressive retail HR experience, strong stakeholder management, and a store-floor presence to balance commercial goals with

Qualifications

• 5–7 years of progressive retail HR or People Business Partner experience, with demonstrated ownership of a sizeable and complex employee population.
• Experience partnering with high-performing, client-facing sales talent, and maintaining standards while preserving strong relationships.
• Strong employee relations expertise, proven ability to independently manage sensitive cases with sound judgment, consistency, and discretion.
• Experience supporting a retail or similarly performance-driven workforce, with an understanding of what motivates and retains high-performing commercial talent.

Responsibilities

• Serve as the primary People partner to store leaders and department managers across Bergdorf Goodman, building knowledge of performance goals and talent needs.
• Maintain a visible presence on the selling floor and back of house, cultivating relationships with associates and managers.
• Translate business priorities into actionable people plans in partnership with the Director, PBP.
• Advise managers on high-performance sales culture dynamics, client ownership, and engagement.
• Partner across store locations with understanding of distinct culture and clienteles.
• Own and manage employee relations matters with discretion and consistency.
• Identify ER trends and surface recommendations to the Director, PBP; involve Legal when appropriate.
• Support talent acquisition, performance reviews, calibrations, and succession conversations.
• Ensure consistent application of HR policies and deliver strong HR service delivery across locations.

Skills

Retail HR experience

People partner

Employee relations

Stakeholder management

Communication skills

Education

Bachelor’s degree (HR/Business/Psychology)

Tools

Workday

Job description

Exemplar Luxury Group, formerly Saks Global, seeks a Manager, People Business Partner for Bergdorf Goodman to partner with store leaders on people strategy and business performance. You will support a high-performing, luxury sales workforce across both Women’s and Men’s stores, ensuring engagement and discrete handling of sensitive issues.

This role requires 5–7 years of progressive retail HR experience, strong stakeholder management, and a store-floor presence to balance commercial goals with