Luxury Retail Growth Lead

Saks Fifth Avenue Llc; New York (NY); Vor Ort; USD 71.000 - 89.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Disability insurance

Employee discount

Zusammenfassung

Bergdorf Goodman in New York City is seeking a Business Supervisor to lead with exceptional client service and uphold our luxury brand standards. You will partner with leadership, merchants, and brand partners to drive sales growth and deliver a superior client experience on the selling floor and beyond.

The role requires 3–5 years in luxury retail or a client-focused business, a bachelor’s degree preferred, strong communication and organizational skills, and flexibility to work evenings,

Qualifikationen

• 3–5 years of experience in luxury retail, brand management, or a client-focused business role.
• Bachelor’s degree preferred.
• Proven ability to support business growth and achieve defined performance targets.
• Strong client engagement and relationship-building skills.
• Excellent communication and organizational skills.
• Strategic mindset with attention to detail.
• Collaborative, “win together” mentality.
• Proficiency in Google Suite and retail systems.
• Ability to meet the physical demands of the role, including standing for extended periods and lifting up to 10 pounds.
• Flexibility to work evenings, weekends, and holidays based on business needs.

Aufgaben

• Promotes the vision and culture of the brand while championing Bergdorf Goodman values on a consistent basis.
• Develops and achieves business goals by partnering with leadership, merchant teams, and brand partners to devise creative and strategic solutions that drive sales growth.
• In partnership with Selling Leaders, develops and executes strategies to achieve sales goals through home-base and out-of-home-base selling teams, including sales volume and defined KPIs.
• Partners cross-functionally to support seasonal buy execution, key deadlines, and ongoing business initiatives.
• Collaborates with brand visual partners to ensure alignment with brand standards and business objectives.
• Partners to collate business recaps and performance insights, communicating results to key stakeholders through executive summaries and seller communications.
• Ensures delivery of a superior client experience that aligns with brand and Bergdorf Goodman service standards.
• Creates and implements client strategies with a clear vision for an emerging VIC program within Bergdorf Goodman.
• Develops and supports strategies for growth, development, and retention of existing VIC client relationships.
• Supports execution and partnership between Bergdorf Goodman and the brand on all client-facing events and experiential activations.
• Serves as a visible brand ambassador on the selling floor, modeling elevated service behaviors and client engagement.
• Builds strong, collaborative relationships with Bergdorf Goodman leadership, merchant partners, and brand teams.
• Supports alignment across selling, merchandising, and client development initiatives.

Kenntnisse

Client engagement

Relationship-building

Communication skills

Organizational skills

Strategic thinking

Team collaboration

Flexibility

Ausbildung

Bachelor's degree preferred

Tools

Google Suite

Retail systems

Jobbeschreibung

Bergdorf Goodman in New York City is seeking a Business Supervisor to lead with exceptional client service and uphold our luxury brand standards. You will partner with leadership, merchants, and brand partners to drive sales growth and deliver a superior client experience on the selling floor and beyond.

The role requires 3–5 years in luxury retail or a client-focused business, a bachelor’s degree preferred, strong communication and organizational skills, and flexibility to work evenings,