PEO Operations Manager

GTM Payroll & HR; City of Albany (NY); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Culture of innovation and collaboration

Job summary

A leading HR solutions provider in Albany is seeking a Senior PEO Operations Manager to drive operational excellence and manage strategic initiatives. This role demands over 10 years of PEO operations experience and requires expertise in compliance and HR systems. The ideal candidate will work closely with executive leadership to enhance client relationships and oversee transformative projects. Competitive compensation and a collaborative work culture await the right leader.

Qualifications

• 10+ years in PEO operations or HR outsourcing leadership.
• Experience launching or scaling a PEO from startup to sustainable growth.
• Expertise in compliance, co-employment, and regulatory frameworks across multiple states.

Responsibilities

• Lead and manage PEO operations with a focus on compliance and growth.
• Oversee client implementations and manage high-value relationships.
• Collaborate with executive leadership to support M&A integration.

Skills

Leadership

Strategic thinking

Compliance knowledge

Project management

Communication skills

Education

Bachelor’s degree

Advanced degree or certifications (PHR, SPHR, JD)

Tools

iSolved

MasterTax

Job description

Join to apply for the PEO Operations Manager role at GTM Payroll & HR

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Join to apply for the PEO Operations Manager role at GTM Payroll & HR

Be at the Center of Building Something Exceptional. Are you a seasoned PEO operations expert who thrives in dynamic environments, leads with strategy and precision, and knows how to scale infrastructure for sustainable growth?

At GTM PEO, we’re not just growing — we’re evolving. And we’re looking for a Senior PEO Operations Manager to work closely with our Vice President of Operations in the transformation and expansion of our PEO division. This is your opportunity to help shape a rapidly scaling organization from the inside out.

What You’ll Do:

·As our Senior PEO Operations Manager, you’ll work with the Vice President of Operations to lead the charge in building and managing the backbone of our PEO operations. You’ll work with other leaders to drive strategy and day-to-day execution across payroll, tax, benefits, compliance, client onboarding, and risk management. This isn’t just a leadership role — it’s a high-impact, hands-on opportunity where your decisions shape outcomes and drive results.

Key responsibilities include:

·Leading cross-functional operations and optimizing workflows through platforms like iSolved and MasterTax.

·Ensuring compliance with federal/state regulations, PEO licensing, and NAPEO standards.

·Overseeing multiple client implementations and managing high-value relationships with excellence.

·Collaborating with executive leadership to drive growth strategy, support M&A integration, and scale operations.

·Mentoring and empowering managers across teams to cultivate a high-performance, client-first culture.

·Leading efforts in claims, EPLI, Workers’ Compensation, and risk underwriting strategy.

What You Bring:

We’re looking for a strategic leader with a “get-it-done” mindset who thrives in ambiguity and builds clarity. Someone who doesn’t just manage but elevates the people and systems around them.

·10+ years in PEO operations or HR outsourcing leadership.

·Experience launching or scaling a PEO from startup to sustainable growth.

·Expertise in compliance, co-employment, and regulatory frameworks across multiple states.

·Hands-on knowledge of HRIS, payroll, tax systems, and benefits administration (iSolved and MasterTax preferred).

·Strong understanding of pricing models (PEPM, % of payroll) and service delivery structures.

·Exceptional communication and leadership skills.

·Bachelor’s degree required; advanced degree or certifications (PHR, SPHR, JD) preferred.

Why GTM?

·Join a purpose-driven organization at a pivotal stage of growth.

·Work alongside executive leadership and industry experts.

·Be empowered to build scalable, client-centric solutions that leave a lasting impact.

·Competitive compensation and comprehensive benefits.

·Culture of innovation, collaboration, and excellence.

Ready to Make Your Mark?

If you’re passionate about operational excellence, love solving complex problems, and experienced in the PEO space, we want to hear from you.

Apply now and help shape the future of GTM PEO.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

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