PEO Data Services Lead - API & EDI Integration

Boomtown Accelerators; United States; On-site; USD 85,000 - 105,000; Full time

Job summary

ThrivePass is seeking a Supervisor, PEO Data Services to lead a team delivering API and EDI integration solutions for our PEO partners and clients. This player-coach role blends people leadership with hands-on technical expertise to ensure reliable, scalable integrations while building a high-performing team across functions.

You will collaborate with Client Success, Implementations, Product, and Engineering to meet business requirements, maintain documentation, and deliver an exceptional client

Qualifications

• 5+ years of experience supporting EDI integrations, API-based data exchanges, and benefits administration platforms.
• 1+ years of experience leading, supervising, or managing a team of integration, EDI, or data professionals.
• Experience working within PEO, HR technology, payroll, benefits administration, or related industries.
• Demonstrated experience supporting employee benefit programs, including COBRA, FSA, HSA, commuter, lifestyle, wellness, or related benefit offerings.
• Strong knowledge of integration technologies and file formats, including Fixed Width, JSON, XML, and EDI transactions.
• Proven ability to improve operational processes through workflow optimization, resource planning, capacity management, or continuous improvement initiatives.
• Excellent written and verbal communication skills with experience collaborating across multiple departments and geographically distributed teams.
• Strong analytical, organizational, and troubleshooting skills with exceptional attention to detail.
• Ability to manage multiple priorities and make sound decisions in a fast-paced environment.

Responsibilities

• Lead, coach, and develop the PEO Data Services team through onboarding, performance management, and career development.
• Manage team workload, priorities, and resource allocation to ensure projects are delivered on time and within service-level expectations.
• Oversee the implementation, maintenance, and support of API and EDI integration solutions.
• Serve as the technical escalation point for complex integration issues and provide guidance on troubleshooting and root-cause analysis.
• Drive operational excellence through process improvement, standardization, automation, and workflow optimization initiatives.
• Partner closely with Client Success, Implementations, Product, Engineering, and other stakeholders to deliver an exceptional client experience.
• Ensure integrations meet business requirements, client expectations, and applicable compliance standards.
• Maintain integration documentation, monitoring processes, and operational procedures that support scalable growth.
• Foster a culture of accountability, continuous learning, collaboration, and innovation.
• Demonstrate ThrivePass CARE values while delivering strong business results and customer outcomes.

Skills

EDI integrations

API data exchange

Team leadership

Cross-functional collaboration

Problem solving

Communication

Education

Bachelor's degree or equivalent

Tools

PrismHR

Worklio

isolved

Job description

ThrivePass is seeking a Supervisor, PEO Data Services to lead a team delivering API and EDI integration solutions for our PEO partners and clients. This player-coach role blends people leadership with hands-on technical expertise to ensure reliable, scalable integrations while building a high-performing team across functions.

You will collaborate with Client Success, Implementations, Product, and Engineering to meet business requirements, maintain documentation, and deliver an exceptional client