Pension Benefits Specialist II

BRMS; Honolulu (HI); On-site; USD 55,000 - 75,000; Full time

Job summary

BRMS in Honolulu, HI seeks a Pension Processor to support the Pension Department in serving and responding to clients' needs daily. The role emphasizes accuracy in processing applications, verifications, and payments, with attention to compliance and audit readiness.

You will handle walk-ins and calls, check documents, prepare forms, and coordinate with financial institutions to issue payments while maintaining excellent attendance and professional communication with members.

Qualifications

• High School diploma or GED required with 2 years related experience or training.
• Excellent written and verbal communication skills.
• Ability to keep up with changes in information and plan documents to quote benefits correctly.

Responsibilities

• Assist members with applications/death notifications via walk-ins or phone calls.
• Check for missing documents.
• Send employer verifications.
• Prepare election form.
• Prepare retroactive interest for verification.
• Prepare summary analysis for verification.
• Request initial payments from financial institution.
• Suspend members due to death or no annual affidavit.
• Send out initial payments to members.
• Check for recalculation.
• Estimate AFL Pension benefits and vesting/credit services.

Skills

Leadership

Communication

Attendance

Analytical skills

Problem-solving

Adaptability

Time management

Computer literacy

Education

High School diploma or GED

Tools

MS Office

Job description

BRMS in Honolulu, HI seeks a Pension Processor to support the Pension Department in serving and responding to clients' needs daily. The role emphasizes accuracy in processing applications, verifications, and payments, with attention to compliance and audit readiness.

You will handle walk-ins and calls, check documents, prepare forms, and coordinate with financial institutions to issue payments while maintaining excellent attendance and professional communication with members.