Penn State - Operations

Augusta National Golf Club; United States; On-site; USD 39,950,000 - 42,706,000; Full time

Job summary

Augusta National Golf Club is seeking an Operations team member for Masters merchandise with a focus on inventory and guest flow. The role involves maintaining stock levels, coordinating resupply, and assisting guests in the shop to ensure a superior experience during the Masters Tournament.

Pay rate is $14.00 per hour. The position requires flexibility for holidays, weekends, and overtime as needed, with work taking place primarily in the shop in Augusta, GA.

Qualifications

• Prior experience developing or communicating order quantities preferred.
• Prior management experience preferred.
• Strong time management to prioritize tasks and meet deadlines.
• Interpersonal skills to work in a team environment.
• Ability to work in conditions that may include heat, cold, rain or other adverse conditions.
• Requires sitting or standing for extended periods.

Responsibilities

• Resupply merchandise to maintain inventory and display readiness.
• Assist patrons with questions and guide them through the shop.

Skills

Order quantities

Team leadership

Time management

Interpersonal skills

Physical endurance

Standing/walking

Job description

Become part of the tradition by working at the upcoming Masters Tournament. You’ll do more than experience the most storied event in sports – you can help us make it even better than the year before. Working and learning alongside a world-class team, you’ll make lasting connections and create memories you – and our patrons - will never forget. At the Masters, every detail matters, and you can make all the difference. The Operations position is primarily responsible for maintaining merchandise inventory and coordinating product resupply or managing patron flow and assisting guests throughout the shopping experience, while ensuring all service meets Club standards. Pay Rate: $14.00/hr

Essential Functions of the Job

• Operations - Resupply Manages product supply levels to decrease resupply time while ensuring merchandise is delivered to appropriate display. Communicates necessary resupply quantities by size, style and color with the Assistant Supervisor. Directs Tournament Merchandise Stockers to open storage cartons, prepare merchandise for presentation and deliver merchandise to the appropriate display. Assists in ensuring the safety, cleanliness and presentation of a specified retail and/or storage space.
• Operations - Patron Flow Manage the flow of patrons in and around the shop throughout the day. Answer any questions patrons have about the Masters, merchandise or directions around the shop or course. Assist in data collection to understand closures and peak patron density times.

Other Duties and Responsibilities

• Maintains the confidentiality of all Club business. Greets and directs all members, players, caddies and patrons in a friendly, courteous and professional manner. Demonstrates a commitment to upholding professional standards in the work environment. Performs all other duties assigned by management deemed to be an integral part of the job. Attends mandatory orientation and training sessions. Required to work schedule as defined by department to include holidays, weekends and overtime as needed.

Qualifications/Skills/Knowledge/Attributes (required unless stated otherwise)

• Prior experience demonstrating proficiency in developing or communicating order quantities is preferred.
• Prior management experience is preferred.
• Strong time management skills to prioritize multiple tasks and meet deadlines.
• Displays interpersonal skills to work in a team environment.
• Ability to work in conditions that may include heat, cold, rain or other adverse conditions.
• Requires sitting or standing for extended periods of time.
• Displays integrity and sincerity interacting with others.

Located in Augusta, GA, Augusta National Golf Club is dedicated to being the finest private golf club for its members and hosting the world-renowned Masters Tournament. Inspired by the mission of its founders, Bobby Jones and Clifford Roberts, the Club strives to promote the virtues of the game through the Masters, Augusta National Women’s Amateur, Drive, Chip and Putt, Asia-Pacific Amateur Championship and Latin America Amateur Championship. In addition to advancing the game’s development, the Club is committed to supporting its employees and contributing to the community while upholding the values of continuous improvement and unparalleled service in all endeavors.