Pendo SME for UX Enablement - Remote (EST)

Synergis; Atlanta (GA); Remote; USD 89,544 - 96,432; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k and commuter benefits

Job summary

A workforce solutions partner is seeking a Pendo Subject Matter Expert to oversee the Pendo platform and enhance digital adoption. This remote role requires deep expertise in Pendo and strong UX principles. Responsibilities include guiding teams, supporting implementations, and maintaining governance standards. Ideal candidates are proactive, possess excellent communication skills, and can work independently. This is a W2 contract position offering $65.00–$70.00 per hour, depending on experience.

Qualifications

• Deep hands-on experience administering and scaling Pendo in a complex environment.
• Proven ability to operate independently with minimal direction.
• Experience supporting multiple teams or applications within a shared platform.

Responsibilities

• Serve as the primary expert on Pendo, supporting teams with implementation and optimization.
• Act as the first line of support for Pendo-related questions.
• Conduct regular audits to ensure compliance with standards.

Skills

Pendo expertise

UX principles knowledge

Strong communication skills

Ownership mindset

Job description

A workforce solutions partner is seeking a Pendo Subject Matter Expert to oversee the Pendo platform and enhance digital adoption. This remote role requires deep expertise in Pendo and strong UX principles. Responsibilities include guiding teams, supporting implementations, and maintaining governance standards. Ideal candidates are proactive, possess excellent communication skills, and can work independently. This is a W2 contract position offering $65.00–$70.00 per hour, depending on experience.