PEGA Senior Analyst

MedStar Health; New Stanton (Westmoreland County); Remote; USD 90,000 - 120,000; Full time

Job summary

A leading company in the energy sector is looking for a Pega Sr. Analyst to provide crucial technical support in the Pega production environment. This role encompasses troubleshooting, developing data utilities, and enhancing Pega protocols. Join a remote-friendly environment and contribute to innovative clean energy solutions.

Benefits

Competitive Salary

401(k) Savings Plan with Company Match

Paid Vacations and Holidays

Opportunities for Flexible Work Arrangements

Educational Reimbursement Program

Qualifications

• 3+ years of experience in Pega support.
• Bachelor's Degree in a related field.
• Pega certification required.

Responsibilities

• Troubleshoot and resolve issues in the Pega production environment.
• Develop utilities to backfill Pega data.
• Create Pega reports using report definition rules.

Skills

Pega expertise

Server monitoring

Incident management

Education

Bachelor's Degree in computer science

Pega CSA/CSSA certification

Job description

Are you interested in being part of an innovative team that supports Westinghouse's mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace.

As a Pega Sr. Analyst you will provide technical and administrative support within the Pega production environment. The primary responsibility will troubleshoot and resolve issues identified by end-users to allow continued execution of business processes. You will work directly with end-users across the organization in addition to the Pega development team (System and Business Architects). Westinghouse Parts Business' (WPB) Pega application is a business process management tool supporting our component delivery process.

You will report to the Manager of Process Engineering. This is a remote role that can be performed from anywhere within the United States.

Are you interested in being part of an innovative team that supports Westinghouse's mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace.

As a Pega Sr. Analyst you will provide technical and administrative support within the Pega production environment. The primary responsibility will troubleshoot and resolve issues identified by end-users to allow continued execution of business processes. You will work directly with end-users across the organization in addition to the Pega development team (System and Business Architects). Westinghouse Parts Business' (WPB) Pega application is a business process management tool supporting our component delivery process.

You will report to the Manager of Process Engineering. This is a remote role that can be performed from anywhere within the United States.

Key Responsibilities:

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  Fix and perform root cause investigation of issues affecting the Pega production environment. Includes fixing of worklist/workbasket assignment errors and monitoring broken process queues/health check.

  
  
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  Develop utilities to mass update/backfill Pega data.

  
  
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  Contribute to the growth/improvement of organizational Pega protocols.

  
  
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  Support exposure of Pega data to interfacing systems for reporting.

  
  
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  Producing Pega reports using report definition rule.

  
  
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  Pega End-User communications associated with technical issues, system maintenance and releases.

  
  
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  Pega End-User ID maintenance.

  
  

Qualifications:

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  3+ years of experience

  
  
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  Bachelor's Degree in computer science, information technology or other related field.

  
  
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  Pega CSA/CSSA certification

  
  
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  Expertise in server monitoring, agents monitoring and node management

  
  
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  Experience handling Pega application production support incidents, including worklist/workbasket assignment errors.

  
  
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  Experience supporting/working with integrated enterprise application(s) and Pega service and data integrations across multiple technologies.

  
  
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  Hands-on experience with development and code fixes of Pega-based applications preferred.

  
  

Why Westinghouse?

Westinghouse offers competitive benefits to all our employees around the globe to keep them healthy and enhance their well-being. In the U.S. the following are representative of what we offer:

• Competitive Salary
• Comprehensive Health, Wellness and Income Protection Benefits
• 401(k) Savings Plan with Company Match
• Paid Vacations and Holidays
• Opportunities for Flexible Work Arrangements
• Educational Reimbursement Program
• Employee Referral Program

Westinghouse Electric Company is the global nuclear energy industry's first choice for safe, clean, and efficient energy solutions. We enable our delivery of this vision by living our value system:

• Safety and Quality
• Integrity and Trust
• Customer Focus and Innovation
• Speed and Passion to Win
• Teamwork and Accountability

While our Global Headquarters are located in Cranberry Township, PA, we have over 9,000 employees working at locations in 19 different countries. You can learn more by visiting http://www.westinghousenuclear.com.

Westinghouse is an Equal Opportunity Employer including Veterans and Individuals with Disabilities

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