Pega Lead System Architect (LSA) — Production & Performance

NTT DATA, Inc.; Irving (TX); On-site; USD 124,000 - 206,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Health Savings Account

Flexible Spending Account

Life insurance

AD&D insurance

Short-term disability

Long-term disability

Paid time off

401k with company match

Job summary

NTT DATA, Inc. in Irving, TX seeks a senior Pega Lead System Architect to lead production support, maintenance, and stabilization for a critical enterprise Pega project.

You will head a dedicated team, interface with US stakeholders, and serve as the technical authority for complex architectural and integration challenges. Responsibilities include governance of CI/CD and hotfix deployments, memory and performance optimization, and collaboration with cross-functional teams to ensure smooth

Qualifications

• 10+ years of enterprise IT experience.
• 5+ years acting as a certified Pega LSA.
• Proven leadership in production support/maintenance for large Pega apps.
• Expert knowledge of Pega ECS, Security models, Agents/Job Schedulers, async processing.
• Experience with complex enterprise integrations (REST, SOAP, Kafka, JMS) and DB tuning.
• Hands-on with Pega Cloud, AWS/Azure deployments, and modern UI (Pega Constellation/Theme Cosmos).
• Strong verbal and written communication with US-based clients.

Responsibilities

• Act as Technical Authority for high-priority production incidents.
• Lead a team of support and maintenance engineers with architectural governance.
• Define and enforce Pega guardrails, security, and hotfix deployments.
• Troubleshoot architectural bottlenecks, memory leaks, and performance issues.
• Manage infrastructure and platform health using Pega PDC, AWS monitoring, and log analysis.
• Oversee platform upgrades and zero-downtime deployments.

Skills

Pega LSA

Pega Architecture

System integration

AWS / Cloud

Pega Cloud

Communication

Crisis management

Tools

Pega Deployment Manager

PDC (Predictive Diagnostic Cloud)

AWS Monitoring

Azure

Job description

NTT DATA, Inc. in Irving, TX seeks a senior Pega Lead System Architect to lead production support, maintenance, and stabilization for a critical enterprise Pega project.

You will head a dedicated team, interface with US stakeholders, and serve as the technical authority for complex architectural and integration challenges. Responsibilities include governance of CI/CD and hotfix deployments, memory and performance optimization, and collaboration with cross-functional teams to ensure smooth