Pega Cdh Developer

Tata Consultancy Services; Dallas (TX); On-site; USD 100,000 - 120,000; Full time

Job summary

Tata Consultancy Services Limited is seeking a Pega CDH Developer in Dallas, TX. The role requires 8–10 years of IT experience with hands-on Pega CDH, NBA strategies, and enterprise integrations.

Responsibilities include designing decisioning solutions, configuring engagement policies, and collaborating with cross-functional teams to deliver scalable Pega-based platforms. Strong communication and documentation skills are essential.

Qualifications

• 8 to 10 years of IT experience with strong expertise in Pega Development.
• Hands-on experience with Pega CDH implementations.
• Strong understanding of NBA, Decision Strategies, and adaptive analytics.

Responsibilities

• Design, develop, and implement customer decisioning solutions using Pega CDH.
• Configure NBA strategies, arbitration, engagement policies, and adaptive models.
• Develop decision strategies and customer journey orchestration capabilities.
• Collaborate with stakeholders to translate requirements into scalable technical solutions.
• Integrate Pega applications with enterprise systems via APIs and web services.
• Provide debugging, root cause analysis, and performance tuning.

Skills

Pega development

Next-Best-Action

Decision Strategies

Adaptive Analytics

Engagement Policies

Customer Journey Mgmt

Real-Time Decisioning

REST/SOAP APIs

Troubleshooting

Communication

Education

Bachelor's degree in IT or related field

Tools

Pega

APIs (REST/SOAP)

Job description

Pega CDH Developer

Must Have Technical/Functional Skills

• 8 to 10 years of overall IT experience with strong expertise in Pega Development.
• Hands-on experience with Pega Customer Decision Hub (CDH) implementations.
• Strong understanding of:
• Next-Best-Action (NBA)
• Decision Strategies
• Adaptive Analytics
• Engagement Policies
• Customer Journey Management
• Real-Time Decisioning
• Experience with Pega integrations and enterprise application interfaces.
• Strong knowledge of REST/SOAP APIs, service integrations, and troubleshooting.
• Excellent debugging and problem-solving skills.
• Strong communication and stakeholder management skills.
• Experience creating technical and functional documentation.
• Ability to work effectively in Agile delivery environments.

Preferred Certifications

• Pega Certified Senior System Architect (CSSA)
• Pega Customer Decision Hub Consultant Certification
• Pega Lead System Architect (LSA) (preferred)

Roles & Responsibilities

• Design, develop, and implement customer decisioning solutions using Pega Customer Decision Hub (CDH).
• Configure and maintain Next-Best-Action (NBA) strategies, arbitration, engagement policies, and adaptive models.
• Develop and optimize decision strategies, interaction history, and customer journey orchestration capabilities.
• Collaborate with business stakeholders, architects, and cross-functional teams to translate business requirements into scalable technical solutions.
• Integrate Pega applications with enterprise systems using APIs, web services, and other integration technologies.
• Perform application debugging, root cause analysis, and performance tuning to ensure optimal system performance.
• Participate in code reviews and ensure adherence to Pega development best practices and enterprise standards.
• Create and maintain technical design documents, implementation guides, and operational documentation.
• Support production deployments, troubleshooting activities, and ongoing platform enhancements.

Salary Range- $100,000-$120,000 a year

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Location

Dallas, TX

Function

TECHNOLOGY

Role

Engineer

ID

435033

Skills

Pega

Salary Range

$100,000 - $120,000