Pega Business Analyst

Infosys Limited; Richardson, Northern (TX, KY); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Disability coverage

Health Reimbursement

Insurance options

401(k) plan

Job summary

Infosys Limited in Richardson, TX is seeking a Package Consultant 2 to support Enterprise Application Integration with ERP packages and PEGA. You will gather requirements, assist in architecture, and implement new features while ensuring security and compliance.

This role involves system integration, documentation, and knowledge transfer within a global delivery framework. The ideal candidate brings hands‑on PEGA experience, strong analytical and writing skills, and the ability to translate

Qualifications

• Experience as Pega BA.
• Experience in PEGA rules, workflows, and case management.
• Experience writing user stories and acceptance criteria.
• Analytical and documentation skills.

Responsibilities

• Participate in requirements gathering with stakeholders across business units and assist in validating specifications to ensure alignment with business objectives and ERP capabilities.
• Contribute to solution architecture design by assisting in customizing modules and features of ERP package, based on detailed business requirements.
• Develop and integrate new features into existing applications, conduct code reviews and maintain the codebase for stability and compliance.
• Participate in system integration efforts by configuring interfaces, executing ETL processes, and ensuring data flow between ERP and other applications.
• Assess ERP system performance to identify enhancement opportunities and to ensure that ERP customizations are in compliance with security measures and regulatory standards.
• Develop comprehensive documentation for ERP customizations and deliver user training to facilitate effective knowledge transfer.

Skills

Pega BA

PEGA rules

Workflows

Case management

User stories

Education

Bachelor’s degree or foreign equivalent

Job description

The Infosys Enterprise Application Integration Services (EAIS) unit is at the forefront of transforming businesses through innovative consulting services. Our team is equipped with robust methodologies and tools, ensuring faster implementations, smoother rollouts, dependable production support, and top-quality product development. We specialize in integrating business applications using leading technologies such as TIBCO, Vitria, webMethods, IBM WBI, and SAP NetWeaver. Join us to be part of a dynamic team that drives excellence and innovation in enterprise application integration. You'll have the opportunity to work with cutting‑edge technologies, collaborate with industry experts, and contribute to impactful projects that shape the future of business operations. If you're passionate about technology and eager to make a difference, the EAIS unit is the perfect place for you to grow and thrive.

In the assigned Job Role of Package Consultant 2, your Area Of Responsibility will be as below:

• Participate in requirements gathering with stakeholders across business units and assist in validating specifications to ensure alignment with business objectives and ERP capabilities
• Contribute to solution architecture design by assisting in customizing modules and features of ERP package, based on detailed business requirements
• Develop and integrate new features into existing applications, conduct code reviews and maintain the codebase for stability and compliance
• Participate in system integration efforts by configuring interfaces, executing ETL processes, and ensuring consistent data flow between ERP and other applications
• Assess ERP system performance to identify enhancement opportunities and to ensure that ERP customizations are in compliance with security measures and regulatory standards
• Develop comprehensive documentation for ERP customizations and deliver user training to facilitate effective knowledge transfer

Your contribution to the team:

• Knowledge of ERP systems and integration techniques, along with sector focus
• The ability to handle end to end ERP package customization and implementation
• A knack for translating complex requirements into actionable development tasks.
• A passion for design and hands‑on coding experience
• A collaborative spirit and excellent communication skills with cross‑functional teams and client stakeholders

Required Skill and Experience

• Experience as Pega BA
• Experience in PEGA rules, workflows, and case management.
• Experience writing user stories and acceptance criteria.
• Analytical and documentation skills.

Preferred Skill and Experience

• Ability to work in global delivery model

Additional Required Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

Along with competitive pay, as a full‑time Infosys employee you are also eligible for the following benefits:

• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level

About Us

Infosys is a global leader in next‑generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI‑powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always‑on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.